CardFellow FAQ

Is CardFellow a credit card processor?
No. CardFellow is not a credit card processor, and we don’t provide credit card processing services. We deliver quotes from leading registered credit card processors, and then we help you choose the best option. We also remain a point of contact for support for as long as you’re with your new processor.

How much does CardFellow cost?
CardFellow is 100% free. Credit card processors pay us a small commission if you select their quote. This allows us to keep our services free for you.

How does CardFellow work?
Sign up for a free account and you will receive multiple cost-saving quotes from leading credit card processors. Our credit card processing cost calculator and support will assist you in choosing the best solution, and then we’ll remain available for customer service in addition to your new processor. CardFellow is the easiest, fastest way to find the best credit card processor.

Please see How it Works for a more detailed explanation.

What if I don’t currently accept credit cards?
You don’t have to accept credit cards to use CardFellow. We help new and existing business alike.

Why should I use CardFellow?
It’s tough to keep this answer short, but in a few words: CardFellow is the easiest, fastest way to find the best credit card processor.

What types of merchant account quotes will I receive?
You will receive competitive quotes based on the most transparent interchange-plus pricing model, and all quotes will have a month-to-month agreement without a contract term or cancellation fee.

Will any of the quotes that I receive have a cancellation fee?
We don’t allow cancellation fees. All of the quotes that you receive will have a month-to-month agreement without a cancellation fee.

Do I have to accept a quote through CardFellow?
You’re under no obligation to accept a quote through CardFellow. However, once you see the savings that the different quotes we offer, you’re sure to accept the best option for your business.

Will I receive a ton of sales calls and emails?
No. Processors aren’t able to see your contact information. We keep your information hidden, and it’s only given to the processor whose quote you accept.

Will I know the names of the companies offering quotes?
Each processor has a complete profile detailing their company information along with ratings and reviews from merchants that have used their services.

How does CardFellow make money?
CardFellow’s income depends on first securing the ideal processing solution for your business, and then ensuring you truly understand just how competitive your new rates and fees are.

The typical income model in the credit card processing industry is for processors to use the complexity of fees to extract as much money from your business as quickly as possible. The average merchant switches processors about every two years, so processors want to make as much money from your business as possible before you jump ship.

CardFellow’s income model is exactly the opposite.

CardFellow makes money by receiving a commission from a processor if you select its offer, but there’s a lot more to it than that.

Our income is based on securing the most competitive rates for your business right away, and then ensuring you understand just how competitive they are. That way, you will stick with your new processor because you are confident that you will not find lower pricing elsewhere.

Essentially, we make a very small commission for a long time. Today, 95% of the businesses that have used CardFellow over the past three years are still with the processor they initially chose, proving our approach is a win-win-win for you, CardFellow and our processing partners.

Did we miss something? Please let us know if you have a question not listed here.