Last Updated: October 29, 2013

CardFellow, LLC (hereinafter defined as “we” or “”) takes your privacy very seriously. By the terms and conditions of this Privacy Policy, we set forth the ways we collect, store, use, and protect your personal information (as defined below). By continuing to use this website and its services, you are agreeing and accepting to all the term and conditions of this Privacy Policy now and in the future however changed, modified, and/or amended. We may change, modify and/or amend this Privacy Policy at any time. We will post any and all changes, modification, and/or amendments on our website, which will take effect immediately upon being posted on our website. In the event we deem the changes, modifications and/or amendments substantial in nature, we will provide you in our sole discretion with 30 days notice prior to posting by emailing you with notice of the change and when the change will take effect.

Please read the following to learn about our privacy policy.

In the following policy the term ‘merchant’ is used to refer to a person or business that is seeking credit card processing or merchant services. The term ‘provider’ is used to refer to a person or business that provides credit card processing or merchant services.

What this Policy Covers

  • This policy covers how CardFellow collects, stores, uses and protects your personal information. We collect personal information when you open an account. “Personal Information” may include, without limitation, your name, address, phone numbers, emails, IP addresses and other such internet information, financial information, such as, but not limited to, bank account numbers, credit card numbers, social security numbers and other tax identification numbers.
  • Before permits you to use our services, we may require you to provide additional information to verify your identity or manage risk, such as date of birth, social security numbers, or other government identifiable information.
  • We may collect information pertaining to certain transaction conducted when you use our services and we may collect information about your computer or other access devices for fraud prevention purposes.
  • We may also collect information about you in other ways not specifically described herein. As set forth below, CardFellow may collect your responses to contests and surveys as they relate to our services.

The Information We Collect.

  • To use the services that provides, users must first complete the registration process and create a user name and password. This is the most obvious information that we collect, the information you give us when you fill out forms on our website. Typically, this information will include your contact information such as your email address, name, address, etc. We may ask for demographic information so we can share opportunities or offers that are more personalized to you. During registration you are required to give valid and verifiable information.
  • Log Files
    As is true of most websites, gathers certain information automatically and stores it in log files. In addition to your email address and username, you have an Internet Protocol (IP) address that consists of a series of numbers,, as well as browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
  • uses this information for internal purposes only to track and analyze trends, to collect statistics, to administer the site, to track users’ movements around the site, to know where our traffic is coming from, and to gather broad demographic information. We do not link or tie the IP addresses to your personal information. As a result, we will not know whose IP address is who’s when tracking this information.
  • We do not link this automatically-collected data to personal information.
  • Cookies
    Cookies are message that our server for the Web site give to your Web browser. Cookies are basically small text file (cookie.txt) that is stored on a user’s computer for record-keeping purposes. Every time your browser requests a page from our server, the server and browser exchange information. When you fill out the form on our site, this information is stored for later use. We use cookies to identify visitors who have returned to our site and allow us to customize your viewing. For example, our site may greet you by name or recall other information that you have input on our site. We do not link the information we store in cookies to any personal information you submit while on our site.
  • We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site and to secure your account. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s ‘help’ file.
  • We set a persistent cookie to store your username and password so you don’t have to enter it each time you return to, unless you clear and delete cookies on your computer.
  • If you reject cookies, you will not be able to use We require that your browser accept cookies to facilitate security features that we employ to protect your account.
  • We automatically receive information from your computer and browser such as your IP address and referring source.

How your personal information will be used.

  • We use your disclosed personal information to facilitate the fulfillment of products and/or services, customize your experience, improve our services, contact you, conduct research and provide clients and affiliates with anonymous reporting.
  • For Merchants

  • In accordance with the services that we offer, you duly authorize to disclose your “personal information” (as defined above) to the provider whose processing solution you accept in your sole discretion. If you choose not to accept a processing solution, your personal information will not be released to any providers.

Surveys or Contests

Occasionally, we may provide you with the opportunity to participate in contests or surveys. If you participate, we will associate the answers that you provide with your account. Participation in these surveys or contests is completely voluntary. You can decline to participate in any contest or survey. Typically, we may tell you how we will use the information you provide in response to these contests and surveys.

We intend to use your responses to our contests and surveys to improve the existing products and Services that offers and in research for future products and services for the benefit of our users.

Communications from the Site


If you wish to subscribe to our newsletter, we will use your name and email address on file with us to send you our newsletter. You may opt-out of our newsletter by clicking the unsubscribe link in any of the newsletters themselves.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we will send you an email notification.

We highly recommend that you do not opt-out of these communications, which are not promotional in nature. However, if you do not wish to receive them, you have the option to opt-out by clicking the unsubscribe link at the bottom of any email notification.

Customer Service

Based upon the personal information that you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your instructions.


We store information that we obtain through cookies, log files, and forms to create a ‘profile’ of your preferences. We tie your personal information to information in your profile in order to provide enhanced service and to improve your user experience.

Information Sharing and Disclosure

Personal Information

We will not sell or rent any of your personal information to third parties in the normal course of doing business and only share your personal information with third parties as described in this policy.

We may share your personal information with service providers under contract with who assist and help with part of our business operations (i.e., fraud prevention, bill collection, marketing, technology services). Our contractual arrangements with these third party entities limit their use of any personal information in connection with the services they perform for and not for their own benefit. Credit bureaus to report outstanding negative balance accounts, as allowed by law. Law enforcement, government officials, and other third parties when (1) we are compelled to do so by subpoena, court order or similar legal procedures, (2) we need to do so to comply with law, (3) we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of any agreements executed with We may disclose any personal information with your consent or direction to do so.

Aggregate Information (non-personal information)

We share aggregated information about our user database with our partners and affiliates. This information does not identify individual users. Information such as referring sources, general geographic information and IP address are shared with affiliates that send traffic to
We do not link aggregate user data with personal information.

Legal Disclaimer

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.


For CardFellow services from which you can ‘opt-out’, we provide you the opportunity to ‘opt-out’ when we ask for this information. For services from which you cannot ‘opt-out’, you can have your information removed by canceling your account. You agree that under no circumstance will be liable in any respect for the disclosure, whether direct or indirect, by any means whatsoever of your personal information to unauthorized third parties.

If you no longer want to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter.

You may be notified when your personal information is collected by any third party that is not our agent/service provider, so you may make an informed choice as to whether or not to share your information with that party. Under no circumstances will be liable in any respect for failing to notify you that an unauthorized third party has received your personal information.

Clear Gifs (Web Beacons/Web Bugs) employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personal information. use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see ‘Choice and Opt-out.’ reserves the right to change, alter, and/or modify any and all software technology used in operating its website and perform all services associated therewith at any time in in’s sole discretion.

Third Party Email Marketing

CardFellow employs the services of Constant Contact, Inc. to facilitate our email newsletter and marketing campaigns. Follow this link to view Constant Contact, Inc.’s privacy policy:

Links to Other Sites

CardFellow contains links to other sites that we do not own or control. Please be aware that CardFellow is not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personal information.
This privacy statement applies only to information collected by this Web site.

Access to Personal Information

If your personal information changes, you may correct or update it by making the appropriate changes within your account.
To cancel or deactivate your CardFellow account contact admin (at)


The security of your personal information is important to us. When you enter sensitive information such as your name and address on our registration forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Business Transitions

In the event CardFellow goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your information will likely be among the assets transferred. You will be notified via email and a prominent notice will be posted on the welcome page of your CardFellow control panel 30 days prior to any such change in ownership or control of your personal information.

Changes in this Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: admin (at)