CardFellow Reviews & Testimonials

When we set out to build our new websites, we unknowingly also took on the task of finding a new credit card processor. After weeks of research we found CardFellow.com.

We were considering three companies, and you might have gathered by now that we went with CardFellow's recommendation. The other two companies were our local bank's recommendation and a major processor where I personally knew one of the top people. That "inside" quote was tiered, so I threw it out immediately. The other was very competitive, but the quote through CardFellow was lower, and I knew that I had unparalleled access to CardFellow's expertise.

We have been with our new processor for the better part of a year now, and I know that making this change is the most important decision I've ever made for our business. The money we've save each month (hundreds) has provided us a buffer that has allowed us to stay afloat in this rough economy. Had it not been for the savings we would have been forced to cut our staff, and I would be running the register instead of growing the business.

I'm very happy with my decision, and I take every chance I get to highly recommend CardFellow.

We have been working with credit cards for over a decade, and I always chafed over the fact that it was very difficult to negotiate and shop for rates. Even when you did decide on a particular processor, it was virtually impossible to audit their charges. I particularly noted that the banks had become a virtual partner who experienced negligible risk in our case, had zero operational costs, and took the top three percent of my GROSS. If you were a tight profit margin business, they could actually be the majority profit partner. If you lost money that month, they still took the three percent.

I have long been looking for Cardfellow. Someone who understood the myriad factors involves in this process, could negotiate on my behalf for processing rates, could insulate me from processor "contract creep," and would audit my account to insure compliance with the above. For no cost! Almost too good to be true.

CardFellow provided the fishing pole with its efficient web interface, and I threw my hook in the pond. I got nibbles, then stronger nibbles, then a whopper! We're hooked up with a new processor. Other than owning a bank that issues credit cards, it's the easiest money you'll ever make. If you have financial responsibility for an organization that accepts credit cards, and you don't fish in Cardfellow's pond, you better go back to just cutting bait.

My experience with CardFellow.com has been amazingly positive every step of the way. It's a quick and easy process that's actually understandable. CardFellow made sure that my business secured the best rates possible, while also making sure that there were no unnecessary fees. Looking at my statements prior to CardFellow was a negative experience every month because I knew I was being unnecessarily robbed, and even worse I felt powerless to stop the robberies. Now I look forward to opening my statements and the credit side of the business has become positive and enjoyable again.

Every business owner owes it to themselves to look at CardFellow. They have everything to gain and nothing to lose.

Check out CardFellow's case study about Dukane Skin Care.

You guys are truly a class act, I'm proud to do business with you.

After 10 years of feeling under-represented as a merchant and generally disillusioned about the state of merchant services and how the industry treats the merchants, we found CardFellow... and without exaggeration, it completely changed our outlook on the subject.

The platform that CardFellow.com designed to quote rates and present offers by merchant service providers is nothing short of revolutionary for the industry. Yet, it's so simple, easy to use, and totally comprehensive. It boasts transparency, yet preserves merchant privacy. It fosters a system that only allows the use of best practices by merchant service providers and incentivizes them to start with their lowest offers. Then, it allows merchants to engage in real negotiation directly with merchant service providers, but only if the merchants are willing and ready.

CardFellow scrutinizes its merchant service provider partners and has designed a system that holds them easily accountable for their promises, forever! CardFellow.com is nothing short of an unwavering merchant advocate, perhaps even a merchant activist -- however, and this is truly miraculous, merchant service providers love them, too! That's because CardFellow's process qualifies the merchants; what's more, it educates them.

For the most competitive, fair-minded, and progressive merchant service providers, CardFellow, no doubt, provides them with a steady stream of qualified leads. CardFellow.com's contribution to the merchant services industry is groundbreaking; it gives power back to the merchant (the customer), while rewarding merchant service providers who run their businesses fairly, competitively, and progressively. Oh, and -- IT'S FREE!

Check out CardFellow's case study about SeriousShops.com.

Great site to get competitive, fast rate quotes for merchant services. Interchange + pricing structures. If you are paying in aggregate over 3% in the USA, you are paying way too much! I am using them for my retail site www.brydenroad.com.

This review is posted at The Bryden Group.

Recently Be the Star You Are!® charity was charged extra fees for our credit card merchant services. After searching for help, Ben Dwyer of CardFellow® helped Be the Star You Are!® understand the issues and find a processor with better rates. What we learned is that credit card processers entice customers with rates that seem lower than they actually are. So when you see mid or non-qualified surcharges on your business's monthly statement, you're probably overpaying for processing services. Ben helped us and the representatives at CardFellow® can help you understand credit card processing fees, and then they'll show you the solution that's best for your business.

This review is posted at Be the Star You Are!®.

Our previous card processor had been sending us monthly statements that were indecipherable to us. We knew we were overpaying, but could not see exactly where the excess charges were coming from. In shopping around for a new processor, we were bombarded with high pressure phone calls and we were presented with contracts that did not match the sales pitch. For the most part, the sales people apparently had no idea what the contract they were asking us to sign was actually saying. When we came upon the CardFellow site, although skeptical at first, we were impressed with its straight forward approach and its policy of interchange-plus only pricing. Ben Dwyer answered all our questions quite satisfactorily and with great patience. In a few cases he was able to get the processor to make a few changes in the contract to satisfy our concerns. In an age, where we often come upon less than satisfactory business practices, and inept and unresponsive service, I am happy to say we were quite pleased with all our dealings with CardFellow.com. I therefore recommend CardFellow.com to anyone looking for a reputable company to help them find the right credit card processor — and do so both enthusiastically and unreservedly.

My experience with Cardfellow was powerful and it exceeded my expectations. Cardfellow took it a step further by helping me make an educated decision by working through profit analysis. I'm very comfortable with recommending their services.

After one full month of switching to a new processor from cardfellow.com, I saved $65 compared to what I was paying on average with my previous credit card processor. And this was with a slower month than our usual amount! I am looking forward to keeping another $1000 in my pocket and not paying it to my former processor.

The Roundbarn Winery used CardFellow to find a processor that was able to save them quite a bit for each of their four locations.