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Beyond is a payment processing company founded in 2017 by Robert O. Carr, the founder of Heartland Payment Systems. The company is very young, but looks to follow a similar model as Heartland – touting a commitment to transparency. At the time of this writing, Beyond is not a registered ISO (reseller.) Additionally, the company’s website offers very little in the way of details about its services, pricing, and equipment. We’ve contacted Beyond for more information, but until then, here’s what we do know.
Beyond lets you accept all payment types, including newer technologies, and offers next day funding. Other than that, the company doesn’t offer a lot of details on what equipment is available, pricing, or any other details. We’ve reached out to Beyond for more information.
In the Beyond’s Promises section of its website, the company references passing the costs of card brand fees to its clients without markup. This indicates that Beyond is using an interchange plus pricing model, the most transparent option. Heartland was also typically known for utilizing interchange plus and for touting transparency in its pricing and billing, so it’s not surprising to see Beyond follow suit.
At CardFellow, processors who place certified quotes in our marketplace are required to use interchange plus pricing, as it’s the most transparent and sets the stage for competitive processing costs. If you’re new to processing or are confused about pricing models, be sure to check out our detailed explanations of interchange plus pricing.
The most comprehensive section of Beyond’s website focuses on its “promises” to customers. The company lays out 10 of these promises, primarily relating to costs for its services.
The company states that it will disclose fees (and by whom the fees are charged), will communicate fee increases clearly, will not imposed a termination fee, allow you to choose your contract length, not impose “arbitrary” fees, not surcharge or use bill-back pricing, and not lease equipment. Additionally, the company reiterates its commitment to transparency and states that it provides 24/7 customer service.
Beyond believes in contributing to the community, and partners with founder Carr’s non-profit organization Give Something Back. The organization offers scholarships to low-income students and mentors recipients to help them graduate.
As Beyond is such a new company, there are almost no reviews to be found online. The company’s official Facebook page does have three 5-star reviews. Two of the reviews include text commentary, however it doesn’t appear that either review is from existing clients. Rather, the reviews express happiness that founder Bob Carr is back in the payments industry (after selling Heartland) and that they’re looking forward to seeing the new company’s path.
The company’s official website lists accounts at Facebook, Twitter, LinkedIn, YouTube, and Instagram but there is little in the way of additional information. The YouTube account, while listing some basic info, currently does not have any available videos and the Instagram account has a few logo photos and a tradeshow booth photo.
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Beyond Web Reviews
Posted By: CardFellow on 05/04/17
Beyond is a very new company and doesn’t have a lot of info available yet, but so far displays a commitment to transparency.