875 Greenland Road
Portsmouth, New Hampshire 03801
Instabill is a New Hampshire-based credit card processor founded In 2001 and specializing in serving industries and businesses that are considered high risk, including many startups. If you’re researching credit card processing companies, here’s what you need to know about Instabill’s rates and fees, services, reviews, and more.
- What services does Instabill offer?
- Can I get equipment from Instabill?
- How’s security?
- What does it cost?
- What about contracts and termination fees?
- What do others think of Instabill?
Instabill provides credit and debit card processing through in-person, mail and phone order, and online channels, so you can take cards from your customers no matter how they pay. Even better, you’ll be able to take all major credit cards, including Visa, MasterCard, American Express, JCB, Discover, Diners Club, Union Pay, and more.
In-person card acceptance
For traditional retailers and businesses taking credit cards in person, Instabill can get you set up with countertop credit card terminals. The full-featured machines are compact for saving space on crowded countertops and are easy to use.
Mail and phone order card acceptance
Taking payments by mail or phone is all in a day’s work for some businesses like dentists’ offices, catalog merchandise ordering companies, and more. With Instabill, you can take advantage of a secure virtual terminal that lets you enter card information for customers when you don’t physically have their credit card.
Online card processing
Taking payments online is more important than ever, and Instabill can help get you set up to do that even if you’re in a “high risk” business like pharmaceuticals. Instabill’s payment gateway is easy to use, with no software to download. The gateway integrates with popular shopping carts to give your customers a familiar way to purchase items on your site. A hosted payment page is also available to help reduce your compliance requirements. With the hosted payment page, your customers will enter their information directly into Instabill’s secure form, meaning the credit card data is never stored on your site. Instabill’s online payment gateway also supports international currencies, including British pounds, euros, and more.
Yup. Instabill offers terminals from several popular brands, including Verifone, Hypercom, Dejavoo, and Ingenico. Specific features vary by model, but may include wireless capabilities, LCD screens, and more.
Instabill offers PCI compliant solutions, including the online payment gateway. Additionally, the company offers access to fraud tools, including Address Verification System (AVS) checks, Visa’s 3D secure, and MaxMind fraud prevention database.
Instabill will place a quote for you through CardFellow so you can see fully-disclosed pricing specific to your business. To get started, just fill out a free sign-up form with some basic information about your needs. (Don’t worry, we’ll keep your contact information private! We don’t like annoying sales calls any more than you do.)
Instabill doesn’t publish this information anywhere, so be sure to read documentation carefully. And if a processor (any processor) tells you they’ll wave a termination fee, be sure to get it in writing!
Instabill doesn’t have a large online reputation despite being in the industry for over a decade. That’s not necessarily a bad thing, as evidenced by its 0 complaints with the Better Business Bureau and no complaints that we found on Yelp or Ripoff Report. The company is not currently accredited with the BBB, but does have a profile with an A+ rating. Businesses are not required to seek accreditation with the BBB in order to be listed on the site.
Instabill includes some testimonials on their website, with reviewers praising the company’s helpful customer service and fast response. Testimonials include the reviewer’s first name.
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