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FD55

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The First Data FD55 terminal is a proprietary terminal, requiring a merchant account with First Data processors in order to accept payments. The low-cost terminal allows merchants to accept a variety of payments, including PIN-based and signature-based debit cards and major credit cards that use magnetic strip technology, including Visa, MasterCard, American Express, Discover, Diners’ Club, and JCB. The terminal can also process EBT cards, and First Data gift and loyalty cards. Optionally, the FD55 can accept checks using additional peripherals.

The terminal also includes additional features for convenience, such as Dynamic Currency Conversion for businesses with international customers, and recurring billing for merchants who offer subscriptions or other recurring-transaction services.

The FD55 terminal offers several reporting options, including gift card balance inquiries, gift card history and details, gift card sales by user, batch totals by card, batch totals by user, batch histories, and more.

Security
High levels of security are offered with the FD55, including Secure Sockets Layer (SSL) encryption and Address Verification Services (AVS). AVS helps merchants verify the cardholder’s address with the address on file at the credit card company. The terminal also includes shortened card numbers on printed receipts for extra security.

The FD55 is also eligible for First Data’s TransArmor security solution, which utilizes encryption and tokenization to keep card information securely stored and prevent fraudulent transactions.

Features
The FD55 terminal provides a range of features, including multiple connection options, a bright screen, integrated printer, and connectivity with optional peripherals.

Connectivity and Communication
The FD55 offers several connection options, including internet, Ethernet, and dialup. When connecting through the internet or an Ethernet cable, dialup can be used as backup with a traditional phone line in case of connection problems.

The terminal includes 1 USB port, 2 serial ports, 1 Ethernet port, and 1 phone port.

Display
The large, bright 128 x 32 LCD is designed for easy reading in any lighting conditions.

Keypad
The FD55 features a 16 button keypad, and also offers hot keys for common transactions.

Size
The FD55 is a compact terminal designed to take up the least amount of counter space while offering a high degree of functionality. The terminal is 3.6” W x 2.9” H x 8.4” L.

Memory
The terminal includes 128MB flash memory and 32MB SDRAM.

Printer
The terminal features a built-in printer for quick receipt printing at 18 lines per second. The printer is jam-free and features drop-in reloading of standard 2.25” size receipt paper. Card numbers are automatically shortened to the last few digits when printed, for customer data security.

Peripherals
The FD55 terminal is compatible with most other First Data equipment, including the FD35 PIN pad and FD20 contactless reader. Some peripherals may be necessary to accept certain types of payments, such as contactless cards. The FD55 may also be compatible with certain other PIN pads, such as the VeriFone PINPad 1000SE.

Helpful Links
Manufacturer’s page

Product Features
Status Selective
Product Category Credit Card Machines
Features Dial-Up, Dual/Comm, Wifi, Contactless, NFC Capable, Internal PIN Pad, Multiple merchant support, Multi application support

FD55 Q&A

How do I change the time?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

Please refer to a First Data reseller for this device. We don't support any First Data equipment. 

Thanks
Team TSYS

How can I issue a refund without the card?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

Please see manufacture website as we don't support this device. 

Team
TSYS

How do I reprint reports?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

This is not a device that we support, please refer to First Data for questions about this equipment. 

Thanks
Team TSYS

How can I print darker?
TSYS Merchant Solutions Logo
Votes:1 +
from TSYS Merchant Solutions

Please call your customer service

Thanks
Team TSYS

How do you process a transaction with tax?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

We don't support this type of terminal.

Thanks
Team TSYS

How do I batch out?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

We don't support this type of terminal.

Thanks
Team TSYS

PayHub Payments Logo
Votes:0 +
from PayHub Payments

This depends on the software version you are using.

If your terminal displays "Credit   Debit    EBT" across the top of the screen you would select "Credit" then select "More" then select "Close"

If your temrinal displays "Sale" "Refund" "Void" down the right side of the screen you would scroll down using the Alpha key and then select "Settlement"

 

Dan Robbins
PayHub Payments

How do I process a credit card payment manually using the FD55?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

We do not support this device.

Thanks,

TSYS Team

How do I reprint a receipt?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

We don't support this device.

Thanks
Team TSYS

How do I manually close a batch on the FD55?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

We don't support this equipment.

Thanks
Team TSYS

How can i connect the fd55 with ethernet?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

We don't support this equipment

 

Thanks,

Team TSYS

PayHub Payments Logo
Votes:0 +
from PayHub Payments

The terminal will have to be properly programmed by your merchant account provider to utilize an ethernet connection.

 

Dan Robbins
PayHub Payments

How do I reprint the last batch settlement report for the FD55?
PayHub Payments Logo
Votes:0 +
from PayHub Payments

Once a batch is settled the batch information is deleted from the terminal.  Because of this, it is not possible to print the batch report after performing a settlement.  The best course of action to obtain that information is to contact your merchant account provider.

Dan Robbins
PayHub Payments

Submit your review for FD55

new new new new new

Review posted: 01/21/17 new
Name: CardFellow
Title: Okay

Comment:

Built-in printer is nice, but needs optional accessories (at extra cost) to be able to take payments like NFC technology.