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Verifone VX 520

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A moderate price and being one of the first available EMV-ready terminals helped give Verifone’s vx520 credit card machine a pretty good lead in the switch to EMV-capable equipment. Businesses that don’t need a full point-of-sale system may find the countertop terminal to be a good solution for accepting cards. Let’s check out the features and other details in this Verifone vx520 review and profile.

The vx520 countertop terminal offers secure payment processing at fast speeds. The terminal connects via dialup or high-speed Ethernet connection but a model with wireless connectivity is optionally available if you prefer to connect using Wifi. An optional battery and rugged design ensure both portability and durability. Additionally, the vx520 allows multiple users, ensuring that each has access to the functions they need. Here’s a brief overview video from Verifone:

Acceptable Payment Types

The good news is that the Verifone vx520 takes just about every imaginable payment type your customers may want to use: traditional magstripe major credit cards (including Visa, MasterCard, American Express, Discover, Diners’ Club), PIN-based debit cards, gift and loyalty cards, EBT cards, EMV chip cards, and new NFC payment technology. The vx520 supports contactless payments, including MasterCard PayPass, Visa payWave, Discover Zip, and American Express ExpressPay. Contactless (NFC) payments allow your customers to use the Tap & Pay option with stored cards in their mobile wallet. 

The machine has a magstripe reader to the side, and an EMV slot along the bottom edge, both pictured. 

vx 520 credit card swiper           vx 520 EMV card

VX520 Features

Countertop credit card machines don’t have as many features as full point of sale systems, but still offer plenty of convenient options.

Payments 
vx 520 screenThe ”sale” screen on the vx 520 lets you quickly enter the total transaction amount and run your customer’s card. 
In addition to taking payments, you or your staff can easily process returns, refunds, or voids directly from the terminal. If you have trouble swiping a card, you can use a manual entry option so that you can still make the sale. Using the Verifone vx520 in a location where customers may want to leave a tip? No problem – enable gratuity options and customers can add the tip when they pay.

Security
The terminal is PCI PED 2.0 approved for PIN security, and PCI PTS 3.x approved. End-to-end encryption is offered through VeriShield
Protect. The terminal is also EMV Levels 1 and 2 approved.

Store and Forward Modevx 520 store and forward
The vx 520 includes a ”store and forward” mode designed to allow you to continue taking payments even if you don’t have a connection.
The mode can be enabled or disabled easily through the Store and Forward menu, as shown.

VX520 Reporting

Just because it’s not a full POS system doesn’t mean you can’t get important details about your transactions. Reporting options are available directly from the terminal. You can view and print detailed reports for batches, including history, totals, and more, as well as gift card reports and reporting by user.

VX520 Specifications

Looking for just the quick technical specs? The terminal can connect via Ethernet or dialup (unless you choose the vx520 wifi connectivity model) and boasts a large backlit LCD, a durable backlit keypad, generous 160MB of memory, fast built-in thermal printer, and multiple available connections for optional accessories.

Connectivity and Communication
The Verifone vx520 offers quick connections in a variety of ways, including Ethernet or dialup. A GPRS version is also available if you prefer to connect wirelessly. The terminal offers an Ethernet port, serial port, phone port, and USB ports for ease of connecting no matter what method is needed.

Display
A high-contrast, white backlit display provides enhanced visibility. Generous 128 x 64 anti-glare LCD screen supports up to 8 lines of 21 characters. The display also features a screensaver to help prolong the screen’s life. Main menus boast large, easy-to-read text, as pictured. 

Memory
The vx520 offers a generous 160MB, including 128MB of flash memory and 32 MB of SDRAM. The terminal can support up to 500MB of optional additional memory.

Size
As a countertop terminal, the vx520 is intended to be fairly small and light. It measures 8” L x 3.4” W x 3” H and weighs just over 1 pound.

Keypad
The vx520’s durable keypad features blue backlighting for high visibility. The terminal features alphanumeric keys, screen choice keys, and additional function keys. The metal dome keypad is designed for 1 million key presses for long life.

Printer
The built-in printer features a quick-release transparent paper door to easily see when receipt paper is getting low and change it quickly. The machine accepts standard 58mm paper rolls. The printer offers graphics capabilities and fast printing of 24 lines per second in either 24 or 32 columns. The terminal easily allows you to reprint receipts as necessary.

vx 520 printer          vx 520 receipt

Accessories
For attaching optional accessories such as PIN pads so you don’t have to hand the terminal to customers to enter their PIN, the vx520 includes USB and serial ports for fast connections.

Additional Information

In August 2016, Verifone announced that additional features are available on the Vx 520 contactless model for customers using it with a TSYS processor. Those features include the ability to adjust the total to account for tips after a credit card is run, the ability to bypass entering a PIN for debit transactions, support for MasterCard BIN range starting with the number 2, functionality for opening and closing tabs, and the option to get cash back. While the machine can support these features, you’ll need to check with your processor to ensure that they’re available for your business.

Helpful Links

Info sheet
Data sheet
Manufacturer’s page


PayHub Payments    **Special thanks to PayHub Payments for the Verifone vx 520 terminal used in this review. 

 

Product Features
Status Universal
Product Category Credit Card Machines
Features Dial-Up, Dual/Comm, Wireless, Wifi, Contactless, EMV/ Smartcard, Built in Contactless Reader, NFC Capable, Internal PIN Pad, Store & Forward, Multi application support

Verifone VX 520 Q&A

Can this machine send daily totals to my email?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

There is no email notifications from this terminal.

Thanks
Team TSYS

How do I wake this device when it goes into sleep mode?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

Press green key until device wakes up.

Thanks
Team TSYS

How do I make the font size bigger?
TSYS Merchant Solutions Logo
Votes:1 +
from TSYS Merchant Solutions

Each processor supports their own font size. Please reach out to your merchant services provider to change the font size. 

Thanks

TSYS Team 

How can I enter a card manually?
TSYS Merchant Solutions Logo
Votes:2 +
from TSYS Merchant Solutions
  1. Press 'F2' for 'Sale'.
  2. Enter the total sale amount and push the green enter button.
  3. Press 'F1' to confirm the sale total.
  4. Swipe a magnetic strip card, insert an EMV chip card, or hold an NFC card/device near the terminal.
  5. Press the green button to dismiss the 'Return Terminal to Clerk' screen.

Thanks TSYS Team 

is there a security problem with the verifone vx520?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

No.

Thanks,

TSYS Team

Can this terminal be reprogrammed?
TSYS Merchant Solutions Logo
Votes:1 +
from TSYS Merchant Solutions

Yes.

Thanks,

TSYS Team

You say it can be used with Wifi, BUT HOW?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

Please contact your merchant services customer service & they will be able to assist. 

Thanks,

TSYS Team

Payment Depot Logo
Votes:0 +
from Payment Depot

The Verifone VX520 does not connect via WIFI

Can you change the font for this machine? The numbers print very tiny.
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

Please refer to the owners' manual.

Thanks,

TSYS Team

How can I turn shift on?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

Please refer to the owners' manual.

Thanks,

TSYS Team

Is the store and forward feature still available on this machine- I have heard it has been discontinued?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

Yes. 

Thanks 

TSYS Team

Cardfellow
Votes:0 +
Create a free profile to compare credit card processors at CardFellow

Yes, store and forward is available with this machine.

How do I remover the tip line?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

You will need to call into your processor's customer service and have them program your terminal and then cycle the update for the terminal to accept the new functions.

Thanks
Team TSYS

Can the vx520 be used with WiFi?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

Yes.

 

TSYS Team

Can a Verifone vx520 accept a pin with a chip card?
TSYS Merchant Solutions Logo
Votes:0 +
from TSYS Merchant Solutions

Yes this terminal can accept a chip card with a pin number. 

Thanks
Team TSYS

PayHub Payments Logo
Votes:0 +
from PayHub Payments

For the majority of credit card processing platforms Verifone has not yet released a software update to allow the processing of EMV PIN debit transactions on the Vx520.  We are hoping to be able to roll the update out to Payhub clients by the end of Q1 2017.

Dan Robbins
PayHub Payments

Submit your review for Verifone VX 520

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Review posted: 03/23/16 new
Name: CardFellow
Title: Good price and features

Comment:

The Verifone vx520 is a reasonably priced countertop machine for businesses that are looking to make the switch to an EMV-capable terminal. The vx520 can also accept NFC (contactless) payments.