Verifone VX 520
A moderate price and being one of the first available EMV-ready terminals helped give Verifone’s vx520 credit card machine a pretty good lead in the switch to EMV-capable equipment. Businesses that don’t need a full point-of-sale system may find the countertop terminal to be a good solution for accepting cards. Let’s check out the features and other details in this Verifone vx520 review and profile.
The vx520 countertop terminal offers secure payment processing at fast speeds. The terminal connects via dialup or high-speed Ethernet connection but a model with wireless connectivity is optionally available if you prefer to connect using Wifi. An optional battery and rugged design ensure both portability and durability. Additionally, the vx520 allows multiple users, ensuring that each has access to the functions they need. Here’s a brief overview video from Verifone:
Acceptable Payment Types
The good news is that the Verifone vx520 takes just about every imaginable payment type your customers may want to use: traditional magstripe major credit cards (including Visa, MasterCard, American Express, Discover, Diners’ Club), PIN-based debit cards, gift and loyalty cards, EBT cards, EMV chip cards, and new NFC payment technology. The vx520 supports contactless payments, including MasterCard PayPass, Visa payWave, Discover Zip, and American Express ExpressPay. Contactless (NFC) payments allow your customers to use the Tap & Pay option with stored cards in their mobile wallet.
The machine has a magstripe reader to the side, and an EMV slot along the bottom edge, both pictured.
Countertop credit card machines don’t have as many features as full point of sale systems, but still offer plenty of convenient options.
The ”sale” screen on the vx 520 lets you quickly enter the total transaction amount and run your customer’s card.
In addition to taking payments, you or your staff can easily process returns, refunds, or voids directly from the terminal. If you have trouble swiping a card, you can use a manual entry option so that you can still make the sale. Using the Verifone vx520 in a location where customers may want to leave a tip? No problem – enable gratuity options and customers can add the tip when they pay.
The terminal is PCI PED 2.0 approved for PIN security, and PCI PTS 3.x approved. End-to-end encryption is offered through VeriShield
Protect. The terminal is also EMV Levels 1 and 2 approved.
Store and Forward Mode
The vx 520 includes a ”store and forward” mode designed to allow you to continue taking payments even if you don’t have a connection.
The mode can be enabled or disabled easily through the Store and Forward menu, as shown.
Just because it’s not a full POS system doesn’t mean you can’t get important details about your transactions. Reporting options are available directly from the terminal. You can view and print detailed reports for batches, including history, totals, and more, as well as gift card reports and reporting by user.
Looking for just the quick technical specs? The terminal can connect via Ethernet or dialup (unless you choose the vx520 wifi connectivity model) and boasts a large backlit LCD, a durable backlit keypad, generous 160MB of memory, fast built-in thermal printer, and multiple available connections for optional accessories.
Connectivity and Communication
The Verifone vx520 offers quick connections in a variety of ways, including Ethernet or dialup. A GPRS version is also available if you prefer to connect wirelessly. The terminal offers an Ethernet port, serial port, phone port, and USB ports for ease of connecting no matter what method is needed.
A high-contrast, white backlit display provides enhanced visibility. Generous 128 x 64 anti-glare LCD screen supports up to 8 lines of 21 characters. The display also features a screensaver to help prolong the screen’s life. Main menus boast large, easy-to-read text, as pictured.
The vx520 offers a generous 160MB, including 128MB of flash memory and 32 MB of SDRAM. The terminal can support up to 500MB of optional additional memory.
As a countertop terminal, the vx520 is intended to be fairly small and light. It measures 8” L x 3.4” W x 3” H and weighs just over 1 pound.
The vx520’s durable keypad features blue backlighting for high visibility. The terminal features alphanumeric keys, screen choice keys, and additional function keys. The metal dome keypad is designed for 1 million key presses for long life.
The built-in printer features a quick-release transparent paper door to easily see when receipt paper is getting low and change it quickly. The machine accepts standard 58mm paper rolls. The printer offers graphics capabilities and fast printing of 24 lines per second in either 24 or 32 columns. The terminal easily allows you to reprint receipts as necessary.
For attaching optional accessories such as PIN pads so you don’t have to hand the terminal to customers to enter their PIN, the vx520 includes USB and serial ports for fast connections.
In August 2016, Verifone announced that additional features are available on the Vx 520 contactless model for customers using it with a TSYS processor. Those features include the ability to adjust the total to account for tips after a credit card is run, the ability to bypass entering a PIN for debit transactions, support for MasterCard BIN range starting with the number 2, functionality for opening and closing tabs, and the option to get cash back. While the machine can support these features, you’ll need to check with your processor to ensure that they’re available for your business.
**Special thanks to PayHub Payments for the Verifone vx 520 terminal used in this review.
|Product Category||Credit Card Machines|
|Features||Dial-Up, Dual/Comm, Wireless, Wifi, Contactless, EMV/ Smartcard, Built in Contactless Reader, NFC Capable, Internal PIN Pad, Store & Forward, Multi application support|
Verifone VX 520 Q&A
There is no email notifications from this terminal.
Press green key until device wakes up.
Each processor supports their own font size. Please reach out to your merchant services provider to change the font size.
- Press 'F2' for 'Sale'.
- Enter the total sale amount and push the green enter button.
- Press 'F1' to confirm the sale total.
- Swipe a magnetic strip card, insert an EMV chip card, or hold an NFC card/device near the terminal.
- Press the green button to dismiss the 'Return Terminal to Clerk' screen.
Thanks TSYS Team
You will need to call into your processor's customer service and have them program your terminal and then cycle the update for the terminal to accept the new functions.
Yes this terminal can accept a chip card with a pin number.
For the majority of credit card processing platforms Verifone has not yet released a software update to allow the processing of EMV PIN debit transactions on the Vx520. We are hoping to be able to roll the update out to Payhub clients by the end of Q1 2017.
Review posted: 03/23/16
Title: Good price and features
The Verifone vx520 is a reasonably priced countertop machine for businesses that are looking to make the switch to an EMV-capable terminal. The vx520 can also accept NFC (contactless) payments.