Banq is a point of sale system that can be used with Apple devices. It’s designed for retailers, salons and spas, quick serve restaurants, and mall carts and kiosks. Whether you’re starting a new business, looking for a POS system for an existing business, or expanding to multiple locations, Banq can offer payment processing and reporting options.
The POS solution is the product of iPayment, a California-based payment processing solution provider. Here’s what you need to know about its capabilities.
What You’ll Need
In order to use Banq, you’ll need an Apple device of a computer that can access the internet so you can use the web version of the POS. You’ll also need a printer, a cash drawer, and a barcode scanner compatible with the POS.
You’ll also need a merchant account with iPayment, because that’s the only processor you can use with Banq. If you already have a merchant account with another processor and are just looking for a new POS system, you’ll need to look elsewhere.
In addition to accepting any payment type, including credit and debit cards, Banq offers several helpful business functions. Banq’s features include customizable employee access, email and text message marketing, inventory management with purchase order creation, QuickBooks integration, a built-in CRM and customer loyalty program, multi-language support, and the ability to track gift card balances.
Customizable Employee Access
You want your employees to use your POS system, but you also want to limit their access to certain features. Banq gives you the control over what your employees can access to prevent unauthorized use and offer greater peace of mind.
Email and Text Message Marketing
With Banq, you don’t need separate marketing software. You can send emails and texts about the latest news and deals from within the POS solution.
CRM and Customer Loyalty Program
Managing customer relationships is critical to stay in business. Banq’s built-in CRM lets you do that from within the POS solution so you don’t need a separate program. Additionally, you can choose to reward your customers for their business. Banq’s customer loyalty program helps you identify your most devoted customers and track awards they’ve earned.
Inventory Management and Purchase Orders
Being able to offer the right item when your customers want it is crucial. Banq’s inventory management capability enables you to do just that to keep your customers happy. Running low on inventory? With Banq, you can order stock and transfer it to various locations from within the POS system, saving you time and effort. Or, if you need to purchase inventory, you can create purchase orders right in the POS system.
QuickBooks is one of the most popular accounting programs on the market, so it’s not a surprise Banq offers integration with it. You’ll be able to use the software you love from within the POS system. Read more about integrating with QuickBooks.
Gift Card Balance Tracking
Accepting gift cards boosts your sales. Customers don’t always know how much they have left on their gift cards, so Banq tracks their balance.
Banq offers three real time reporting options: sales reports, employee performance reports, and customer retention reports. You can run the reports for different time periods and track details over time.
Banq Pricing for Credit Card Processing
Banq’s website doesn’t have any information about the costs for credit card processing because it’s not the processor. Those costs are set by iPayment. The fees for credit card processing are in addition to the cost of hardware and accessories you may need to purchase.
Banq doesn’t publish the cost of its software packages online. The POS software costs are in addition to the credit card processing fees and any hardware you’ll need to purchase. The company lists 4 package choices: Basic, Small, Medium, and Large. The Basic package is designed for businesses with 1 employee, while the Large package is designed for 35 employees. No further information on differentiation between the packages is available.
|Product Category||POS Systems|
|Features||Gift cards and customer loyalty tracking, Inventory management, Sales reports, Employee tracking & management, Quickbooks data export, Integrated CRM (customer relationship management), iPad-Based System, Bar Code Scanners, Card Readers, Cash Drawers, Receipt Printers, Customer Displays|
Review posted: 01/21/17
Title: Apple-based system
This system works with Apple devices, and offers plenty of helpful customer management and payment capabilities for different business types.