Residualfy mobile POS (mPOS) and companion iSeed POS are point of sale solutions developed by Click a Waiter, a company known for developing online ordering solutions for restaurants. The Android-based software can be white-labeled to make a fully branded solution. It also bills itself as “credit card processor-agnostic,” so you can choose the credit card processor with the best pricing plan for your business.
Click a Waiter’s online ordering system has been a fixture in the restaurant industry for several years, so the company’s leadership thought it was a natural fit to move into the POS and mPOS system space. Read on to learn whether Residualfy and iSeed are right for your restaurant.
What You’ll Need
Residualfy and iSeed are POS software, so in order to run it, you’ll need a workstation. You’ll need to purchase compatible hardware (which Residualfy sells). In addition, you’ll need a cash drawer. If you want to accept credit cards, you’ll need a credit card reader and a merchant account with a credit card processing company.
Residualfy’s POS solution is known as iSeed. It offers a number of features to restaurant owners, including inventory management, customer marketing functions, employee management, online ordering, delivery management, the ability to send orders directly to the kitchen from the server’s tablet, online menu sync, table management, and a customer database.
You can’t afford to run out of ingredients when your restaurant is at its busiest. The iSeed POS inventory management function lets you set the minimum amount of inventory as well as the maximum you want to keep in your stockroom.
Customer Marketing Functions
Emails and SMS are great ways to attract and engage customers. With Residualfy, you don’t need a separate solution to send these marketing messages to your clientele – you can do it within the POS system.
Worried about employees putting in too much overtime or not clocking in correctly? Residualfy lets you track how many hours your servers work.
Your customers might love your food, but maybe they prefer to eat it at home. Residualfy offers the option to order from your restaurant from a website, a mobile device, or through Facebook. The software developers built these features in to give your customers the flexibility they crave and keep them coming back for more.
It’s 9 PM – do you know where your driver is? With iSeed, you do. The POS solution lets you track the status of an order and your driver’s progress in real time
Send Orders Straight to the Kitchen from the Server’s Tablet
The restaurant industry is built on delivering food quickly to the customer. Residualfy makes that process faster by enabling the wait staff to send orders directly to the kitchen from their tablets, so cooks can be more efficient and customers will be happier.
Online Menu Sync
What if the menu you’ve got in your restaurant and the one you’ve posted online aren’t the same? That problem is a thing of the past with Residualfy. It synchronizes your online menu with what’s stored in the POS system.
Want to know which order belongs to which table? iSeed lets you assign orders to tables to minimize confusion and to keep operations running smoothly.
Is your customer’s birthday or anniversary coming up? Such information can be crucial to your marketing efforts. You can store customer contact information in iSeed and send targeted marketing messages (like special offers and promotions) to boost your sales.
Although Residualfy’s website describes many of the POS solutions features, it does not offer information about whether it generates reports, nor does it specify the types of reports it generates.
Residualfy Pricing for Credit Card Processing
Residualfy’s website doesn’t publish credit card processing costs, because it’s not a credit card processor. If you’d like to use Residualfy/iSeed at your restaurant, you’ll need a merchant account with a credit card processing company. This company will set your costs for processing. Remember, the fees for credit card processing are in addition to the POS software and any hardware or accessories you may need to purchase.
Want to know exactly what you’ll pay for credit card processing? Use our free, no obligation quote request tool to anonymously request pricing.
Residualfy doesn’t publish the cost of its software on its website. The cost of the software is in addition to the costs of purchasing hardware (if you need it) and credit card processing fees.
Click a Waiter offers a variety of hardware accessories that are compatible with its POS software. It sells two types of workstations, tablet enclosures to protect your hardware investments, card readers, printers, and cash drawers.
|Product Category||POS Systems|
|Features||Tableside Ordering, Patron Online Food Ordering, Inventory management, Employee tracking & management, Android-Based System, Card Readers, Cash Drawers, Receipt Printers, Customer Displays|
Review posted: 04/21/16
Title: good for restaurants
Residualfy and iSeed POS systems have a lot of functions that are helpful to restaurants. Plus, you can work with almost any processor you want.