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Rezku

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From cafe bistros to multi-level chop-houses Rezku is provides the restaurant industry with iPad apps that are powerful, easy to use, and backed by a dedicated team of in-house support representatives.

Rezku POS is the point-of-sale component in the complete Rezku restaurant management suite, which includes apps for detailed sales reporting and menu costing, customer relationship management, table management and online reservations and more. The company also states that online ordering capabilities will be added soon.

Let’s take a look at the features, costs, and requirements to use Rezku at your restaurant or café.

What You’ll Need

To use Rezku POS in your restaurant, you’ll need an Apple iPad, the Rezku POS app, and your choice of compatible card readers and printers available from Guest Innovations. You will also need to use a merchant account acquired through Guest Innovations.

Currently, Guest Innovations works with Vantiv, but the company plans to add a universal gateway for compatibility with additional processors.

Rezku POS Features

Rezku is a powerful, fully-featured POS system designed specifically for the restaurant and bar industry. Some of the most important restaurant-specific features include tab pre- authorization, splitting and merging checks, gratuities, and ordering by seat. Rezku POS makes use of iPads for wireless order-taking tableside and printing orders to the kitchen. The unique serverless offline mode allows you to continue taking orders from any tablet as well as process credit payments offline.

Restaurant and Customer Features

As a food-industry POS, Rezku caters to the needs of restaurants and bars, offering features like modifiers, check splitting, customizable menus, timed pricing for happy hours, gift cards, and more.

Modifiers and Order Flow Design

To help servers take orders faster and make sure that the kitchen gets clear instructions Rezku point of sale gives you tools to design the order-taking experience from start to finish. Use forced modifiers to make sure important questions are being asked and unforced modifiers to easily make substitutions and up-sell.

Advanced Check Management

With the flexible Rezku tablet-based point of sale, you can split checks in a number of ways. Split payment types (cash and credit), easy split based on dollar amount, split items or split by seat. You can even split a split!

And merging checks is an important feature you need in a busy restaurant. No need to make patrons close out their tab at the bar before getting them started on table service, just merge their bar tab into their dinner with a few easy taps.

On-Screen Authorization

Save paper and speed up checkout with table-side payment and sign-on-screen and emailed receipts. This popular new way of settling checks gets you quicker turn-times and increases customer service. It’s a win-win!

Menus

Right at the server’s fingertips, give product descriptions that help new staff members learn the menu. If the customer asks on their first day ”does this have onions in it?” they can answer with confidence using the product information. How much time in your restaurant is wasted on new employees asking basic menu questions?

Rezku offers the ability to include high-res photos, color code your menu, and more. Your menu in Rezku point of sale is beautiful. Leverage your existing food photography to help new staff learn the menu lightning fast. Full color, high resolution image support with no slowdowns.

You can choose from over 16 million custom colors to color-code your menu for fast and easy ordering. Color is proven to increase memorization through association and will help make sure servers are ordering from the right part of the menu.

Timed Pricing Controls and Named Discounts

Scheduled pricing is complete control of your sales, day and night. Increase or decrease individual item prices to adjust according to demand and maximize profits. Create daily promoted items and happy-hour specials that change through the week.

Create preset discounts by percent or by dollar amount; for example, ”Employee,” ”Coffe Club,” ”Coupon 06” etc. Helping you speed up the training for new employees, they don’t have to memorize discounts and coupons that you offer.

Gift Cards

The value of offering gift cards as a tool for increasing revenue can’t be understated. As a promotional tool, gift cards both encourage repeat customers and higher ticket averages. Rezku restaurant point of sale offers full-color, durable, reusable gift cards with your existing custom logo and design or we can help you.

CRM

CRM securely stores guest information such as name, email address, phone number and previous orders; facilitating email and direct mail promotions, and helping you to identify your target customer’s buying patterns.

Reporting and Management Features

“Behind the scenes” work is just as crucial for food service businesses, and Rezku provides plenty of features to make management easier. A variety of sales and labor tools, including in-depth reports, make it easy to keep track of important data while inventory management keeps you up-to-date on stock levels.

Sales and Labor 

What you need, when you need it. With the sales and labor dashboards, you can view verage ticket, net sales, best sellers, labor to sales ratio, and more. The system uses easy to read infographics with live updates in real time.

Additionally, you can use integrated timecard, with no need to purchase anther labor management app. Record clocking in and out with security verification images, correct punches, view hours and overtime, and export labor data to Excel and your preferred payroll system.

In-Depth Sales Reporting

Viewing sales data in so many ways helps you see meaning in the patterns. Rezku POS sales reports include sales-by-user, sales-by-product, sales-by-hour, modifier reports to show which options people choose the most and much more.

The system also helps you keep a close watch on things like discounts, comps, and custom products with the sales exceptions report. It includes the date, time and reason for every discount listed by the staff member who issued it.

Inventory Management and Costing

Using ingredient-level stock management, each product is built from recipes from your inventory. Keep a close watch on menu costs by seeing how supply chain costs effect net profit. Make sure bottle inventory for spirits matches the expected amounts when audited and discourage theft.

Remote Management

Take back your life and get out of the office. With Rezku POS you can manage your restaurant from anywhere. Real-time data is stored in the cloud so you can see sales, labor and more from any internet connected device. Make live changes to the menu, promotions, pricing and every other setting in Rezku POS from the comfort of your couch, out at a park, or in line at the store.

Offline Mode

Unlike other systems that say they have an offline mode, Rezku POS is fully functional offline. Feel confident making and taking orders without setbacks. This is especially important regarding payments. Even without internet access, you can still take credit card payments when using the Rezku point of sale system for iPad.

Security Features

Restaurant management features aren’t the only thing you’ll need in a good POS system. You’ll also want to ensure security for your payments.

Per-user Permissions

Permissions assigned by staff role allow you to easily place workers in the trust hierarchy as either employees or managers. Flexible per-user permissions let you assign specific out-of- role duties to trusted staff or assistant managers or enable specific management functions without giving away the keys to the castle.

EMV Capable

With the latest Ingenico card readers offered with Rezku POS, you can take all forms of EMV payment technology including chip-cards and contactless payments from customer cell phones through services like Apple Pay and Google Pay. Using EMV also means you avoid more chargebacks due to non-compliance with EMV standards.

PCI Compliant

Rezku takes data security seriously, and is both EMV and PCI compliant. Rezku point of sale uses the E2EE encryption standard for all card data at the moment of the swipe or when it’s read. Your customer’s payment information is never stored in its unencrypted form, drastically narrowing your scope (and the expense) of maintaining PCI DSS compliance.

Credit Card Processing

Rezku partners with Vantiv integrated payments, so if you plan to accept credit and debit cards through your Rezku system, you’ll need a merchant account with Vantiv. However, the company does plan to expand compatibility with other processors to provide greater choice for credit card processing.

Rezku POS Pricing

Rezku restaurant point of sale service plans do not require a contract and allow you to choose how many tablets you wish to use for counter service, bar, and table-side ordering. Plans are suitable for different restaurant sizes and concepts and are configured with the assistance of a Rezku product consultant. 

Costs for the Rezku system are separate from the costs to accept credit card transactions. Those prices will be set by the processing company.

Equipment and Accessories

As noted earlier, Rezku is iPad-based. The POS also supports industry standard accessories that restaurants need. Quality kitchen printers from Epson and Star Micronics, reliable card readers from Ingenico and MagTek, Honeywell UPC scanners for retail items and all-metal commercial food scales by Brecknell are all compatible with Rezku.

Product Features
Status Selective
Product Category POS Systems
Features Tableside Ordering, Tableside Payment Processing, Gift cards and customer loyalty tracking, Inventory management, Sales reports, Employee tracking & management, Integrated CRM (customer relationship management), iPad-Based System, Bar Code Scanners, Card Readers, Cash Drawers, Receipt Printers, Kitchen Printers & Monitors, Checkout Scales

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