Downgrades
In card processing, “downgrades” occur when a transaction doesn’t meet the requirements for a lower cost interchange category.
Downgrades are not entirely avoidable, so a few on a statement isn’t an issue. But if you’re seeing a lot of downgrades, it’s a good idea to investigate why. Excessive downgrades mean you’re paying more than you should.
CPS Hotel and Car Rental Interchange Qualifications
Okay, now that we’ve gone over the rates, what are the actual requirements for CPS Hotel / Car Rental / Passenger Transport?
For all categories, the transaction must:
Be card present
That means the card has to be run through a card machine, whether it’s using a magnetic strip, chip, or contactless function. Any online or hand-keyed transactions do not count and will receive card-not-present interchange.
Meet authorization and settlement criteria
This includes passing at least 1 electronic authorization, including that authorization information at settlement, and having a matching MCC for both authorization and settlement.
CPS Hotel Interchange Requirements
In addition to the general requirements noted above, to qualify for CPS / Hotel interchange, a transaction must:
- Include the check-in date, duration of stay, and a no-show indicator, if applicable
- Have a settlement date within 2 days of the check-out date
Not meeting these requirements and the requirements listed above will result in downgrades. If it’s a debit, the debit rates noted earlier will apply.
On statements: When it comes to labeling interchange on statements, different processors use different names or abbreviations. However, you may see categories such as
CPS HOTEL D (for debit),
CPS HOTEL DR (for debit regulated) and
HOTEL PP (for prepaid.)
CPS Car Rental Interchange Requirements
For car rental interchange, transactions need to be the general requirements noted earlier, plus:
- Include a rental agreement number, return data, and no-show or extra charge indicator, if applicable
- Have a settlement date within 2 days of the return date
If a transaction doesn’t meet all of the requirements (the general ones noted and the specifics for this category) it will downgrade.
The card type will also affect whether it receives prepaid or debit CPS car rental rates.
On statement: While it’s true that processors can use whatever names or abbreviations they want on processing statements, you might see ones such as
CAR D (for debit),
CAR DR (for regulated debit) or
CAR PP (for prepaid.)
CPS Passenger Transport Interchange Requirements
The Passenger Transport categories need to meet the general criteria noted earlier, plus:
- Include a ticket number, sequence number, and itinerary information
- Have an authorization date matching the actual transaction / purchase date
- Have a settlement date within 8 days of the transaction date
If a transaction doesn’t meet all of the criteria, it will downgrade to a more expensive interchange category.
On statements: Different processors list interchange categories differently. However, you may see CPS Passenger Transport with an abbreviation or variation on that name, such as
CPSAIRD CP (for debit),
CPSAIRCPDR (for debit regulated), or CPSAIRPPCP (for prepaid.)