Payment Depot by Stax Review

Payment Depot helped me change processors in one day. As a store owner I appreciate this quick attentive service The best advantage are their rates which are the lowest even factoring in the yearly membership fee. We've tried seven other cc processors and believe me when I say this one is the best! And their statements are easy to read and understand. Thank you Payment Depot. Ruth Hackman Aerial Stunt Kites®

Last month, with Payment Depot, our actual blended rate was 2.28%. Pretty good overall, though up a bit from our initial rate of ~1.8% in the first few months we had them. My only complaint is the PCI non-validation fee we're being charged, for $19.95/mo. The Transarmor PCI-validation questionnaire that Payment Depot recommends is very complex, and requires extraordinary measures like setting up a completely separate unique network for your credit card processing equipment to communicate with the internet on. This is nuts, and unnecessary, since (I certainly hope) that the communications between the processing hardware and processor are strongly encrypted. Unless you plan to dedicate a significant amount of time and effort to passing PCI-validation, add $240/yr to whatever quote you get from Payment Depot to account for this fee.

This will be the first of what I see becoming a very positive business relationship. Start up is proceeding nicely and great communication with customer service team. Equipment being programmed and arriving week of Feb 15th. I was informed that the card processors will be pre-tested before sent....good idea. I was also made aware that we will have latest and up to date equipment. Gary W. Cleveland, Ohio