Processor Directory > PayPros

PayPros Review

DOES NOT OFFER CERTIFIED QUOTES THROUGH CARDFELLOW What does this mean?
PayPros is now OpenEdge, the integrated technologies division of Global Payments. PayPros Processing, Inc was founded in 1995 as a sister company to IC Verify, and became a separate enterprise a year later. PayPros offers merchant solutions to businesses of all sizes and has served over 50,000 customers. PayPros is a registered ISO of Wells Fargo Bank, HSB Bank USA, and National Bank of Montreal.
About this processor:

VERIFIED REVIEWS

SPECIALIZES IN B-TO-B

DEDICATED CARDFELLOW REP

ACCEPTS HIGH RISK

HIPPA COMPLIANT

QUICKBOOKS PLUGIN

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Processor(s)

 

Global Payments

Acquiring Bank(s)

 

Wells Fargo


Services

PayPros offers several services, including solution bundles, industry-specific solutions, and developer support.

OpenEdge homepage

Available solution bundles are as follows:

Mobile

PayPros offers QwickPAY to allow you to utilize your mobile device to securely accept payments quickly and conveniently in-store or on the road.

If you’d prefer to build your own mobile application, the PayPros Innovo API can integrate your app into Apple and Android systems. The PayPros Developer Services team can assist you with the development of your own mobile app.

PayPros’ mobile provides reporting options to help you keep track of all your business transactions.

Recurring Payment

Recurring payments, such as for monthly memberships, are convenient and secure with PayPros Recurring Payments. Card data is securely stored in the PayPros Managed Payer Data Vault.

PayPros also offers an add-on service called PayPros Decline Minimizer. This feature helps keep payments continuous by automatically updating card information so that transactions process successfully and you lose less business due to declined transactions from out-of-date cards.

Business Application Customization

PayPros Application Customization lets you take advantage of custom branding and integration for your current payment solutions. Businesses can view and manage transactions and checks online, gain access to a secure virtual terminal for processing transactions from computers with internet, and access a wide variety of report types, including the ability to generate batch reports and view transactions.

Industry-Specific Solutions

PayPros provides integrated payment solutions for a number of industries, including:

  • Accounting
  • Automotive
  • Banking
  • Dental
  • Dry Cleaning
  • Government
  • Grocery Store
  • Health Clubs
  • Legal
  • Medical
  • Insurance
  • Hospitality
  • Parking and Transportation
  • Restaurant
  • Retail
  • Salon
  • Utilities
  • Veterinary

Security

PayPros offers security solutions to help keep you and your customers protected. PayPros SecurePlus uses encryption services to keep card data safe.

For developers, PayPros SecurePlus Managed Payer Data lets you utilize tokenization to help reduce fraud and card data theft.

Additionally, to help with PCI validation, PayPros Lockdown removes sensitive card data to protect you. PayPros helps with PCI compliance, validation, and breach resolution.

For PCI DSS compliant businesses, PayPros reimburses eligible merchants up to $200,000 for costs associated with a card breach, such as fines, card replacement, and legal fees.

PayPros offers a Breach Reimbursement Guarantee for Developers that covers legal costs up to $150,000 if there is a card breach.

Rates and Contract Terms

PayPros does not publish rates or contract terms on their website. Interested merchants or developers can contact PayPros directly for more information on your specific business needs.

Reviews

PayPros has been accredited with the Better Business Bureau since 1996 and currently has an A rating on a scale of A to F. The company has 13 complaints closed in the last 3 years, with 6 closed in the last 12 months. 8 complaints are listed in the "Problems with Product/Service" category, 4 complaints are in the "Billing/Collection Issues" and 1 complaint in "Advertising/Sales Issues."

The complaints allege that pricing was misleading or that prices changed unexpectedly, that the company took unauthorized debits, and unauthorized changes to the contract.

11 complaints were resolved with assistance from the BBB. For the remaining 2 complaints, the BBB found that PayPros made a good faith effort to resolve the complaint, but the resolution was unsatisfactory for the customer.

Yelp! shows 1 negative review for PayPros, which states that the sales reps are rude once they get your business.

The PayPros website lists several awards on their website, as follows:

  • 2008 - 2013 America’s Fastest-Growing Private Company
  • 2010 - 2013 Fastest Growing Private Company San Jose/Silicon Valley Business Journal
  • 2012, 2013 Business Solutions Best Channel Vendor

Have you used this company?

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
0/5

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SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3/5

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Posted by CardFellow on Mar 29, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3/5

PayPros was acquired by OpenEdge, which is a division of Global Payments.

PayPros
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