SPECIALIZES IN B-TO-B
DEDICATED CARDFELLOW REP
ACCEPTS HIGH RISK
Unfortunately, Turnkey rates and fees aren’t published on the company’s website. However, that doesn’t mean you can’t get a quick quote to see what you’d pay. You can request a quote from Turnkey right through this profile, and you’ll see it along with any other quotes you request for processing. Click the “request quote” button to get started. (It’s free and private, too, so don’t worry about sales calls.)
Turnkey doesn’t provide information about contract length or termination fees. The company does mention that potential Turnkey customers may be eligible for legal assistance from Turnkey if you’re trying to get out of an existing contract with another processor.
You can expect a choice of how to take payments when you use Turnkey. Options include in-person (using a point of sale system, countertop credit card machine, or mobile device), online, or by mail or phone order.
Common for retailers, restaurants, and fixed-location businesses, in-person credit card processing lets you take major credit and debit cards when the customer is ready to pay for an item at your business. You can choose from full point-of-sale systems or more compact countertop credit card machines.
Turnkey states that it has in-house consultants to assist with web design and shopping cart integration if you’d like to accept payments online, but also references a preferred design/ecommerce partner, Deluxa Design. Turnkey is compatible with many popular options, including Prestashop, Magento, FreshBooks, Shopify, 3DCart, and Authorize.Net.
Taking payments by mail or over the phone requires different equipment than traditional in-store purchases. Turnkey offers that equipment: a “virtual terminal” that you can access from any computer with an internet connection. Virtual terminals let you collect payment info, set up recurring billing, and securely process payments even when the customer isn’t physically at your business.
In addition to credit card processing services, Turnkey Processing offers funding for business expenses. Funds are available in amounts from $10,000 – $100,000 with a choice of financing options. One plan comes with repayment varying depending on your credit card sales (often called a merchant cash advance) while the other option involves fixed repayment.
You can create customized gift cards (or, if you’re already selling gift cards through a third party program, integrate it) with Turnkey Processing. You can even connect multiple branches or franchises into one program for easy tracking and redemption, as well as for customer convenience.
Turnkey offers equipment compatible with First Data, including the popular Clover station point of sale system, Clover Mobile, and Clover Mini. If you already have a point of sale system, you may be able to continue to use it, as Turnkey is compatible with popular systems like Micros and Aloha.
If you don’t need a full POS system or want something more compact, countertop credit card machines are also available. Specific features vary by model, but some machines include NFC (contactless) capability so you can accept digital wallets like Apple Pay, while other terminals can take EMV chip cards or EBT cards.
Mobile and wireless options are also available if you need to take payments in a variety of locations.
The internet has quite a few good things to say about Turnkey, which isn’t always the case in the credit card processing industry. 18 Google Reviews give the company 5 stars, praising Turnkey’s honesty, excellent customer service, prompt responses, knowledge, and good pricing.
A lone Yelp review corroborates the Google reviews, giving Turnkey 5 stars and claiming it’s the best credit card company the reviewer has worked with. 6 Facebook reviews also give the company 5 stars, but none included a text review, instead just giving a star rating.
Given the positive reviews elsewhere, it’s not too surprising to see that Turnkey has an A+ rating with the Better Business Bureau, and 0 complaints lodged with the BBB.
Has your experience with Turnkey been the same as other reviewers’? Let us (and other businesses!) know. Leave a review!
Unlike general web reviews, verified reviews are posted by businesses that have chosen the processor's quote through CardFellow's marketplace, and CardFellow has confirmed with the processor that the business is using its service. Businesses can update verified reviews at any time to ensure the review accurately reflects the processor's performance over time.
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Posted by Talisa Mcgrath on Jun 21, 2019
Horrible company. I signed my merchant under Turnkey 2 years ago. My merchant has seen his rates rise steadily he also received several chargebacks. Turnkey dosen't help its merchants - chargebacks were disputed and proof (receipt was signed by customer, ID was verified) this has happened several times. My customer was treated rudely by turnkey representatives. Do not use this company...merchants beware.
Posted by Katie on Dec 18, 2018
I've been using Turnkey for over a year now and couldn't be happier. Their clover system integrated with my POS system in store. My customers like using the clovers mini's and my rates are great with them.
Posted by CardFellow on Apr 25, 2018
Turnkey offers credit and debit card acceptance but also provides services like a gift card program and cash advances.