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Lightspeed Review

POS Systems

Lightspeed offers easy-to-use and efficient POS systems for retail, restaurants, retail, and e-commerce. The software is integrated with cloud-based reporting and QuickBooks, establishing a smooth and seamless system that flows effortlessly from kitchen to stockroom to front office.

You can also add optional accessories like barcode scanners. Thinking Lightspeed might be right for your business? Here’s what you need to know.

What You’ll Need

In order to use Lightspeed as your POS system and to take credit cards, you’ll need the Lightspeed software, compatible hardware like an iPad, iPod touch, or iPhone, and a merchant account with a compatible credit card processor. (See Lightspeed POS for Credit Card Processing, below.)

Lightspeed POS Features

The Lightspeed system is customizable, featuring different options for retail, restaurant, or ecommerce. The company boasts easy-to-use software that is always online and ready to go. The software can be used on iPads for portability, or on desktop computers. Lightspeed supports multiple users, and you can set staff permissions on individual accounts to ensure employees can only see what they need for their jobs.

Customizable Floor Planning
Restaurateurs will appreciate the ability to change the layout of a room with a quick swipe of the finger. Arrange for large dinners and parties or small date nights - anything is possible.

Build a Menu Online
Another customizable option, the Lightspeed POS allows you to upload photos, set prices, and name dishes with ease. Because the software is cloud-based, updates can be made from anywhere you can access the Internet - so that’s just about everywhere!

Printing Options
Particularly helpful for restaurants, Lightspeed offers multiple printing options. You can install printers at the sales counter, in a kitchen or at the bar, or even provide your staff with portable printers so they can create receipts from anywhere in your business.

Centralized Purchasing
This system also allows for inventory/supply purchasing anywhere at any time. The software is integrated with over 3,000 product catalogues if needed. Otherwise, planned purchases or on the fly grabs can be made from regular vendors via the actual hardware or remotely.

Reporting

Lightspeed POS generates over 40 unique reports, from sales to marketing to staffing. An advanced reporting dashboard has everything you need in one easy-to-use place online. View timesheets, store analytics, or trending menu items in real-time to make informed business decisions.

Lightspeed POS for Credit Card Processing

Lightspeed integrates with suggested partners Cayan, Mercury, and Moneris, but may be able to support other processors through the use of the Cayan or Bridgepay gateways. It’s worth noting that the Bridgepay gateway is universal, meaning any processor can support it. What we’re not clear on is whether that means that using the Bridgepay gateway with Lightspeed would allow you to integrate processing with any processor you’d like. We’re trying to clarify with Lightspeed, but so far we don’t have a clear answer for you. The best thing to do if you want to use Lightspeed with a particular processor is verify with everyone involved (the processor, Lightspeed, and the gateway) that integrated processing is supported.

The credit card processing company that you use will set your pricing for accepting credit and debit cards. Some processors may also enable Apple Pay acceptance. Lightspeed supports check split functions if your guests prefer to divide the check.

If you’d like to find out exactly what you’d pay for processing, you can request a quote using our no-obligation quote request tool. Its free and private, so you can check pricing specific to your business without pressure from sales reps. Try it here.

Lightspeed POS Pricing

Lightspeed is priced at different membership levels, starting at around $76 per month. This includes access to all software, one register, five employee access cards, and basic reporting. Prices go up from there, with the mid-range package costing $128/month and the large package coming in at $222/month.

These costs are separate from any charges for credit card processing, including monthly processor charges. Pricing subject to change.

Lightspeed POS Accessories

Lightspeed offers loads of different hardware accessories to help your business grow and function. This includes barcode scanners, credit card readers, and even kitchen buzzers. The e-commerce system also offers scores of apps and plug-ins to help track and communicate with potential and past customers.

Product Features

Universal

POS Systems

  • Mobile device management
  • Tableside Ordering
  • Tableside Payment Processing
  • Patron Online Food Ordering
  • Gift cards and customer loyalty tracking
  • Marketing metrics
  • Inventory management
  • Sales reports
  • Employee tracking & management
  • Payroll metrics
  • Quickbooks data export
  • PayPal acceptance
  • Integrated CRM (customer relationship management)
  • Windows-based system

  • iPad-Based System
  • Android-Based System
  • Bar Code Scanners
  • Card Readers
  • Cash Drawers
  • Receipt Printers
  • Customer Displays
  • Kitchen Printers & Monitors
  • Checkout Scales
  • Portable Receipt Printers

Lightspeed Q&A


Lightspeed Reviews (1)

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from CardFellow, on Apr 20, 2016

Lightspeed has some great features, but is also a little limited in choice of processors, which could mean more expensive costs to process credit cards.

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