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Restaurant Maid Review

POS Systems

In case the name didn't give it away, Restaurant Maid is point-of-sale software designed for the food service industry, including traditional restaurants and bars, pizzerias, cafes, delis and sandwich shops, buffets, bakeries, hotel restaurants, steakhouses, and catering businesses.

The software is compatible with many computers and tablets running Windows software. A full list of system requirements is available on their website.

For credit card acceptance, Restaurant Maid integrates with several credit card processors, including Mercury, X-CHARGE, MerchantWare, and ChargeItPro. Unfortunately, this does limit your options, as you won’t be able to use Restaurant Maid with other companies. 


Restaurant Maid software offers a variety of features specifically designed for the needs of the food service industry.

Floor Plan Management
The host or hostess job just got easier with Restaurant Maid’s customizable floor plans with bird’s-eye-views to easily manage guest seating. 

Order Types
Whatever type of food service you offer, you can take advantage of easy order entry for takeout, delivery, or dine-in guests. Orders can be entered by scanning barcodes, using a keyboard, or using a touchscreen, offering a variety of methods that can work with your particular business.

Coupons, Taxes, and Other Functions
Restaurant Maid gives you the capability to create, print, and process coupons and gift certificates to your restaurant or bar. You can also split checks for guests who prefer to pay individually or process refunds if you need to make amends. Additionally, the software can be configured to automatically compute tax for almost any location.

Employee Management
An optional employee time clock can integrate with payroll systems, allowing easy schedule tracking. Access to Restaurant Maid features can be customized by employee, ensuring that your workers only have access to the functions they’re authorized for.

Inventory Management
Restaurant Maid helps you control inventory by offering the option to track inventory that’s stored in multiple locations, utilize supplier management screens, run low inventory reports, and more.


Restaurant Maid software offers the ability to run a variety of reports to help manage your business. Available reports include daily, monthly, and annual financial reports; financial reports by product, customer, department, or employee; profit reports; low stock reports; business traffic, and more. Businesses can easily create custom reports as well. Additionally, Restaurant Maid offers options to create, print, and track invoices. Report information can be exported to Excel for reconciling with other information.


To enhance the functionality of your software and turn your computer into a more effective point-of-sale solution, Restaurant Maid is compatible with many optional accessories, including barcode scanners, receipt printers, electronic cash drawers, card swipers, and weight scales.

Alexandria Computers, makes of Restaurant Maid, doesn’t sell accessories itself, so you’ll need to purchase those from an equipment seller. Many different brands of peripherals may be compatible with Restaurant Maid software. 


Restaurant Maid is currently priced at $99. Costs for accessories and for processing credit and debits cards are additional separate charges. Accessories and processing are not available directly through Alexandria Computers, and will need to be purchased from another source.

Product Features


POS Systems

  • Mobile device management
  • Tableside Ordering
  • Tableside Payment Processing
  • Patron Online Food Ordering
  • Gift cards and customer loyalty tracking
  • Marketing metrics
  • Inventory management
  • Sales reports
  • Employee tracking & management
  • Payroll metrics
  • Quickbooks data export
  • PayPal acceptance
  • Integrated CRM (customer relationship management)
  • Windows-based system

  • iPad-Based System
  • Android-Based System
  • Bar Code Scanners
  • Card Readers
  • Cash Drawers
  • Receipt Printers
  • Customer Displays
  • Kitchen Printers & Monitors
  • Checkout Scales
  • Portable Receipt Printers

Restaurant Maid Q&A

Heartland Payment Systems answer:

Please reach out to Restaurant Maid, that is not something we support.?



Restaurant Maid Reviews ( 2)

Do you know this product? Write a review about it
from GB Rai, on Jul 10, 2018

It is waste of money. DO NOT BUY, unless you want to waste your time and money. I purchased it and have no use of it. Not many features come with it. It doesn't even have vendor "Pay out" features. I contacted CSR, so rude asked me to produce proof of purchase, I sent them the invoice, then started babbling other stuff instead of helping me with the issue of their software. Finally, I was told to get assistance somewhere else. I had to buy a better one, and this one is a total waste. I would call it is a scam POS, never buy this product, unless you want to get ripped off.

from CardFellow, on Apr 19, 2016

One of the biggest drawbacks to Restaurant Maid is that it can only be used with a limited number of processors, which really cuts down on the ability to shop for good pricing for processing, or to switch processors in the future if necessary.

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