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Revention’s founders decided to make the POS solution’s name a combination of the words “revolutionary,” “re-invention,” and “retention.” Since the original platform was released in 2005, Revention’s customer base has grown to 10,000.
Read on to learn whether Revention is the right choice for your bar or restaurant.
To use Revention, you’ll need Revention’s POS workstation. The workstation runs Revention’s software. Because the hardware and software are bundled, you don’t need to purchase an additional server. You’ll also need to purchase compatible cash drawers and receipt printers, and if you accept credit cards, you’ll need a credit card reader, too.
In addition, you’ll need a merchant account with a credit card processor. Revention calls itself “credit card processor agnostic,” so you can choose the credit card processor that offers you the best pricing.
Revention has attracted its wide customer base because it’s rich in features. The POS system includes easy-to-use touchscreen menus, discounting capabilities, a customer database, built-in marketing functionalities, delivery and catering management, menu management, inventory management, kitchen workflow management, workforce management, security and theft controls, table management, online and mobile ordering, and a loyalty program.
No one wants to keep customers waiting while they frantically scan the POS system, trying to figure out which item is which. You can customize Revention’s touchscreen menu so you know just what an item is by its icon, and you can enter as many items as you need into the menu. The POS solution can identify which employee took an order by his or her fingerprint.
While discounts are a great way to attract customers, you don’t want to apply too many discounts. Revention manages discounts so that your employees apply coupons to the right items. You can create coupons by order type, date, or other variables. Coupons can be created for “buy one, get one” or “pick any” type of redemptions. Revention also has features in place to prevent problems such as coupon stacking.
In order to market effectively, you need a robust customer database. Revention’s customer database shows you a detailed order history, tracks loyalty points, and lets you delete inactive customers.
Do you want to save time and effort when it comes to marketing? Revention’s marketing features allow you to send emails within the POS system. You can also create maps to see where to target your marketing efforts.
Revention aims to eliminate late delivery drop offs. Its delivery management system includes a map with turn-by-turn instructions and real time driver updates.
You can easily and quickly update your restaurant’s menu with Revention. The menu editor is accessible from any workstation, it integrates with a scale for price-by-weight items like produce or frozen yogurt, and you don’t have to reboot the system to save changes.
Revention wants to make wasting food a thing of the past. Its POS solution provides costs for recipes and menus, provides inventory counts on a daily or weekly basis, and shows recipes and portions for ingredients, batches, and items.
Nothing can ruin a customer’s experience than waiting forever for a meal. Revention’s kitchen displays prioritize orders and have a timer to tell staff when an order is late.
Managing workers doesn’t have to be a hassle. With Revention’s POS system, employees can clock in and out, print out their schedules, and request time off. If you need to message them, the system requires them to read it before they clock in or out. Revention optionally integrates with payroll companies if you’d like to manage payroll directly from the POS system.
Revention’s table management feature lets you assign servers to tables and shows the status of all tables in every room. You can customize the map so it’s an exact rendering of your bar or restaurant.
Maybe your customers don’t feel like coming to the restaurant to order. Revention gives them the option of ordering online or through their mobile device. Credit cards are processed through the POS system, so you don’t have to worry about third-party gateways and associated fees.
Revention built its own loyalty program for its POS solution, called Honeycomb. Customers don’t need a card, and you can configure the program to meet your business’ unique needs.
Revention’s reporting functions enable you to view data in real time, including productivity, workforce statistics, cash flow, and discounting. You can email yourself reports or view the information on a mobile device. Additionally, Google Analytics is available for the HungerRush online ordering option, offering detailed information about traffic and sales. Beyond that, HungerRush offers an admin panel that allows you to view reports including real-time online sales data, top performing and bottom performing stores, coupon usage, and customer activity.
As a small business owner, you want to know your restaurant or bar is safe when you’re not there. Revention’s POS solution integrates with surveillance and security systems, and it has optional fingerprint recognition to give you peace of mind. The fingerprint scanner can be required to access the system, ensuring usage is restricted to authorized employees. For PCI compliance-related security concerns, Revention stresses that it helps businesses achieve PA-DSS compliance for point-of-sale transactions.
HungerRush is PCI-DSS Level 1 compliant, helping minimize the risk of fraudulent transactions for both you and your customers.
Revention’s website doesn’t publish credit card processing costs, because it’s not a credit card processor itself. Revention works with many processing companies, and that company will set the costs. The fees for credit card processing are in addition to the POS software and the hardware and accessories you may need to purchase.
Want to know what you’ll pay for credit card processing? Request a free, fully disclosed quote from the processors that support Revention. Try it here.
Revention doesn’t publish the cost of its hardware and software bundle on its website. The hardware and software bundle are in addition to credit card processing fees.
Revention offers a wide range of compatible accessories to accompany its POS system. There are kitchen display units, surge suppressors, receipt printers, cash drawers, fingerprint scanners, firewall protectors, wireless tablets, iPads, POS servers, PC workstations, touch screen monitors, headsets and earpieces for liquor monitoring, caller ID interfaces, barcode scanners, label printers, customer displays, video surveillance cameras, pagers, drive thru systems, custom mounts, coin dispensers, and scales. Whatever you need to customize your POS solution, Revention has it.
Revention has almost any feature you can think of, so it's great for businesses that need to do a lot of different things. Even better, you can use it with many different processors, so you're not stuck with one processing company that you don't like.
Revention as a program does many things very well. The recipe functions are done well and it has very strong reporting. The problem is that the Grids and Zones module, the online ordering module, the integration with an online scheduler module, and the credit card integration all are additional costs. The first three cost $495 each and the credit card integration will either cost your credit card processing or $25 - ??? The gateway fee depends on how many transactions you run. Revention sold out their credit card interface to Vantiv, so they control the Revention credit card interface. None of the Revention sales force mentions all the additional fees to fully utilize the system that you will purchase. The Revention prices for the hardware are quite inflated and the fees for the software are on top of the hardware price. Also they charge for installation and training and the costs to get their employee to you. Just be prepared to pay 50 - 60% more than they initially quote you.