There are several choices, each with different costs and features. In this article, we’ll cover the monthly fees for Clover plans, hardware/software compatibility, and what you get with each software plan.
Clover Equipment
There are currently five choices for Clover credit card processing equipment: Go, Flex, Mini, Station, and Station 2018.
In the past, Clover had a few different options that detailed the features of the plan and the monthly costs. At the time of this update, Clover has somewhat simplified plans by first requiring you to choose the type of business for which you need services. From there, the company’s website states that you’ll choose between Starter, Standard, and Advanced plans. For example, if you run a sit-down restaurant, you would choose the “Full Service Dining” plan and then within that, select between Starter, Standard, and Advanced.
This means that while there are plans called Starter, Standard, and Advanced across multiple types of businesses, the pricing is not the same. A “Standard” plan for a restaurant has different costs than a “Standard” plan for a retailer.
To further confuse the issue, some business types have a "Basic" plan instead of a "Starter" plan - but for all intents and purposes, consider those the same.
Because of these pricing and even naming differences, I’ll start by breaking down the plans according to business type and then look at the Starter/Basic, Standard, and Advanced options within each of those business type plans.
Clover Software Plans
Clover currently lists 6 types of businesses as starting points for choosing the right plan: Full service dining, quick service dining, retail, professional services, personal services, or home and field services. With any plan, Clover offers no monthly fee for the first 30 days. All plans let you accept credit and debit cards (magstripe, EMV chip, and NFC contactless transactions), take cash or checks, provide basic reporting and sales tracking, and give you the option of using Rapid Deposit. With Rapid Deposit, you can opt to receive your funds from credit card transactions almost instantly by paying 1% of the total. Note that you’ll need compatible Clover hardware to accept EMV/NFC transactions and checks. You may also want to connect an optional cash drawer if you accept cash. The plans also may include basic employee management for tracking shifts and setting role permissions so that employees can only access the functions necessary to complete their jobs. Each plan comes with 24/7 customer service. Beyond those basics, the plans vary in features, as discussed below.Full Service Dining Restaurant Plan
When you choose full service dining as your business type, you’ll be able to choose between Starter, Standard, and Advanced plans within the Table Service Restaurant software plan. All three plans include the Clover Station Solo system with a cash drawer and receipt printer. All plans also include necessary order management functions, such as table mapping, bar tabs, check splitting functions, and tipping. Online ordering capabilities are built-in, with all three plans supporting an online menu page, no-fee online ordering, pickup or delivery orders, and remote order firing. The plans also all support real-time sales tracking with detailed sales reports, tax reporting, and integration with popular bookkeeping apps like QuickBooks or Xero. So what’s different? The Standard and Advanced plans also include a Clover Flex handheld device, which can be used to take payments at the table. The Advanced plan takes it one step further, offering the Station Duo with a 14” screen facing you and a 7” screen facing your customers. All three plans have the same per-transaction costs: 2.3% + 10 cents per transaction for “card-present” payments and 3.5% + 10 cents for “card-not-present” transactions. Monthly and hardware fees are as follows:- Starter: $1,799 hardware + $89.95/month
- Standard: $2,548 hardware + $109.90/month
- Advanced: $4,447 hardware + $129.85/month
Quick Service Dining: Counter Service Restaurant Plan
Like the Full Service Dining plan, the Quick Service Dining option gives you three plan choices (starter, standard, and advanced) within the Counter Service Restaurant Plan. All three have the same per-transaction costs: 2.3% + 10 cents per “card-present” transaction or 3.5% + 10 cents per “card-not-present” transaction. Monthly and hardware fees are as follows:- Starter: $849 hardware + $89.95/month
- Standard: $1,899 hardware + $89.95/month
- Advanced: $2,648 hardware + $109.90/month
Retail Shops
Retailers can choose between Starter, Standard, and Advanced plans, which are tied to legacy basic Payments or Retail Growth software plans. However, with the restructuring of plans, the names of the software plans are tied to specific overall plans, so they aren’t mix-and-match and don’t affect the feature sets. Card-present transactions on the Starter Plan cost 2.6% + 10 cents, while they’re 2.5% + 10 cents for the Standard and Advanced Plans. The card-not-present transaction pricing is the same for all three plans at 3.5% + 10 cents per transaction. The additional hardware and monthly fees are as follows:- Starter: $349
- Standard: $1,899 + $84.95/month
- Advanced: $2,648 + $104.90/month
Professional Services
Like the other industries, professional services have a choice of 3 plans. However, the “Basic” plan does not allow for card-present transactions, as payments are taken through a web portal. Rates and fees for the plans are as follows:- Starter: $29.95/month + 3.5% + 10 cents for card-not-present transactions There is no hardware cost for the Starter Plan.
- Standard: $84.95/month and 2.5% + 10 cents for card-present or 3.5% + 10 cents for card-not-present transactions The Standard plan includes a Clover Flex and costs $749 for the hardware.
- Advanced: $84.95/month and 2.5% + 10 cents for card-present or 3.5% + 10 cents for card-not-present transactions The Advanced plan includes a Clover Station and costs $1,799 for the hardware.
Personal Services
The Personal Services option (for businesses such as hair salons or home cleaners) is one of the few that has different hardware for all three plan types. The Starter plan comes with a Clover Flex, the Standard Plan comes with a Clover Mini, and the Advanced Plan comes with a Clover Station. Hardware costs, monthly fees, and per-transaction rates are as follows:- Starter Plan: $349 for hardware and 2.6% + 10 cents per-transaction fee for card-present transactions
- Standard Plan: $84.95 monthly fee, $849 hardware fee, 2.5% + 10 cent per-transaction fee for card-present transactions
- Advanced Plan: $84.95 monthly fee, $1,899 hardware fee, 2.5% + 10 cent per-transaction fee for card-present transactions
Home & Field Service Plans
Home and Field Service businesses include companies that operate primarily at a customer’s site or “out in the field.” It includes technicians in a variety of markets, as well as contractors, repair people, etc. Like Professional Services, the Starter plan is a no-hardware-cost plan since you’ll accept payments through a secure web portal. The Standard plan includes the Clover Go mobile phone-compatible card swiper, keeping the hardware cost at $199. The Advanced plan kicks up the hardware to a Clover Flex for a cost of $749. In addition, the plans have monthly fees and per-transaction costs, noted below:- Starter: $29.95/month and 3.5% + 10 cents for card-not-present transactions
- Standard: $29.95/month and 2.6% + 10 cents for card-present transactions or 3.5% + 10 cents for card-not-present transactions
- Advanced: $84.95/month and 2.5% + 10 cents for card-present transactions or 3.5% + 10 cents for card-not-present transactions
