First Data Global Leasing Review

If you’ve browsed CardFellow’s blog, you’ll know we’re not big fans of equipment leasing. In most cases, leases are expensive and come with non-cancellable contracts separate from your processing agreement. Unfortunately, that holds true for FDGL. What is FDGL? As noted in the introduction, First Data Global Leasing (often called FDGL) is the b...

Mastercard Dispute Resolution Initiative (MDRI)

Mastercard planned to phase in MDRI over a 2 year period that began in 2018 and was completed in 2020. Now that we're several years past 2020, we have more information on what the changes entail and what it means for your business. Keep in mind that more changes are likely in the future, and we'll continue to update this article to capture changes....

5 Ways to Improve Your Restaurant Customer Service with a POS System

While you might initially implement one in order to decrease your payment processing time, a point-of-sale system can actually do wonders for all facets of your restaurant, especially customer service. There are several reliable methods for leveraging your point-of-sale system in order to upgrade your business methods and improve the customer ex...

EMV Fallback: Fees and Definitions

There are a few situations where this can happen, which we’ll take a look at in this article. While occasional fallback transactions are okay, too many can bring fines and other penalties. Additionally, magnetic stripe transactions are not as secure as chip transactions, so you’re opening yourself up to greater liability if you don’t properly utili...

Visa Claims Resolution Fees and Explanations

The system has some pros and cons, and VCR may result in some new fees if you incur a chargeback. Back in late 2018 or early 2019, you may have seen a notice on your processing statement about upcoming VCR charges. For example, some businesses saw this explanation: Visa recently announced they are delaying the time-based dispute response and ...

What is Merchant Services?

It seems to include a lot of different things, so what is “merchant services” or “merchant processing?” If you’re starting a business or looking to get better rates on credit card processing at your existing business, it’s a good idea to understand what’s involved in merchant services and how to choose the right provider. Let’s take a look at...

POS Systems: Best Options for Retail and Restaurants

There are many factors to consider: price, features, processor compatibility, hardware and accessories and more. In this article, we’ll cover common features, popular brands, and other variables to take into account when choosing the right system for your business. We’ll address both retail POS systems and restaurant POS systems. Need a specialt...

CardFellow's Rate Guard Protects The Paw Sitter from Price Increase

The Acquisition Leigh first heard of the acquisition during the summer, the busiest time for her pet services business, when she received a postcard with instructions on logging in to a new site for statements. Not having time to worry about it right then, she set the postcard aside for months and hoped she’d be covered by CardFellow’s protections...

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