Processor Directory > 360 Payments
Uncertified provider
6 Unverified Review(s)

360 Payments Review

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.1/5

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Posted by Gerald on Nov 13, 2020

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1.7/5

Dealing with 360 has been one of the most difficult things about opening a new business.

Posted by Carole on Aug 30, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

GREAT service everytime!!!

Thanks so much for this great review! We're thrilled you're happy with our service - customer satisfaction is our #1 priority. If there's ever anything we can do to make your experience with us even better, please don't hesitate to let us know. You can always reach us at 408-295-8360. Thanks again! Have a great day.

Posted by Sal Garcia on Aug 24, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

They are top notch. I've dealt with other processors and if you have any problems they are very slow to respond, if at all. 360 Payments is always on the ball and amazing. Many times the issue is on my end, yet they are very helpful and clear. Customer service is second to none, oh, and their rates are great.

This review makes us so happy! We strive every day to have the best customer service in the industry since we know that anything having to do with your business's cash flow can be stressful. If there's ever anything we can do to make your experience with us even better, please don't hesitate to reach out and let us know. You can always find us at 408-295-8360. Thanks again! Have a great day!

Posted by Courtney on Aug 24, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

I don't deal with the rates and fees but we just started using 360 Payments and the customer service is top notch. I spoke with a very friendly woman named Felicia who helped answer my questions. Not only did she answer my questions but she was very personable and followed up with a phone call. Thank you!

Thank you so much! We're so glad to hear Felicia was able to get things taken care of quickly for you. If there's ever anything we can do to make your experience with us even better, please don't hesitate to let us know. You can always reach us at 408-295-8360. Thanks again! Have a great day.

Posted by Michael Hulsey on Aug 23, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Working with 360 has been absolutely great. They saved us significant money over our longtime processor First Data, and moreover their service is top notch. I wish all of our vendors and partners were as responsive and results driven as the team at 360 Payments. What really counts is how someone treats you after the sale, and these folks are A+.

Thank you so much for this great review! We pride ourselves on our customer service and promise to never disappear after the sale. Our business only succeeds when you do, and we take that responsibility seriously. If there's ever anything we can do to make your experience with us even better, please don't hesitate to let us know. You can always reach us at 408-295-8360. Thanks again! Have a great day!

Posted by CardFellow on Sep 25, 2017

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3/5

360 Payments offers multiple equipment options, so you're not restricted to just one company or option.

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