Processor Directory > Avant-Garde Marketing Solutions, Inc.
Uncertified provider
6 Unverified Review(s)

Avant-Garde Marketing Solutions, Inc. Review

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3.4/5

Unlike verified reviews which are validated by CardFellow, web reviews can be submitted by anyone viewing this profile. While we validate these reviews as best we can, CardFellow does not verify that a reviewer is using or has used a processor's service.

Do you Know this processor? Write a review about it

Write a Review

Posted by Bill Whitley on Jun 12, 2019

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3.7/5

Two years ago I wrote a review to point out the frustration I was having with our processing fees costing more than I was told they would be. Shortly after that I was in fact contacted by the same rep and in short order the fee rates that we had been promised were met. I have been remiss all these months in not pointing out that Avant Garde has been great in terms of customer service.

Posted by Ellen on Oct 03, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Avant-Garde has been doing the processing at our salon for years and they have always taken great care of us. Anytime there's an issue they are on top of it. The customer service is top notch at Avant-Garde.

Posted by Doro Nimmick on Oct 02, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

I have been processing with AGMS for about 7 years now, since 2011. AGMS has been extremely honest and straightforward with me. When I have  questions about  my transactions my question is answered in just a couple of minutes. I would recommend AGMS to any business owner! A++ Best customer service team!

Thank you for sharing this positive review. We appreciate your business and look forward to many more years as your service provider.

Posted by Moses Clarke on Sep 30, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Eduardo was my rep, did a phenomenal job in explaining everything thoroughly. So far I’ve been saving $50+ a month switching and I can’t be more satisfied.

So glad to hear about your experience. Thank you for your review.

Posted by John S on Oct 28, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

Do your research on these con-artists. We signed up with a rep who promised this new better way of doing things and then noticed that we were paying more and fees increased without notice. When trying to call we just get a run around and the Avant-Garde sales pitch and told you signed a contract. It is a set up. They make you feel like you are going to be taken care of but instead you are just taken.

Posted by Bill Whitley on Oct 18, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

After reviewing my statements from my previous processing company, my Avant Grade rep said your company could save each of my 2 businesses approximately $200 per month in processing. After two months of processing with Avant Garde my processing costs have increased $200-300 per month. The opposite of what was promised. I met with my rep 3 weeks ago and was promised someone would get back to me to resolve this matter. I have not heard from anyone. I emailed my rep 5 days ago to again express my dissatisfaction. I called him today and left a voicemail. Still not one bit of response from him or anyone at AGMS. Am now looking to find another processing company.

Mr. Bill Whitley, We had a chance to review our records which include notes and recorded phone calls and it looks like we were able to resolve this issue with you back in November of 2016. It is now 2018 and you are still processing with AGMS. Not only that, but you have 2 locations with us. Thank you for your continued business! Our goal is to establish long-lasting relationships with our customers. I am sure that this is an outdated review, but we would love to have the opportunity to turn this around.
Top