Processor Directory > Blue Dog

Blue Dog Review

DOES NOT OFFER CERTIFIED QUOTES THROUGH CARDFELLOW What does this mean?
Blue Dog Business Services, more commonly just Blue Dog, is a credit card processing company located in Florida. It gets its name from the favorite stuffed animal of the founder’s young son, claiming it seeks to be every client’s “blue dog” by providing services and pricing that will make it your favorite. Cute story aside, this Blue Dog review and profile will get into the meat of the matter: what it can offer for services, what you can expect to pay, and ultimately, if it’s right for your business.
About this processor:

VERIFIED REVIEWS

SPECIALIZES IN B-TO-B

DEDICATED CARDFELLOW REP

ACCEPTS HIGH RISK

HIPPA COMPLIANT

QUICKBOOKS PLUGIN

Processor(s)

 

First Data, Vantiv/NPC, TSYS, Elavon, Chase Paymentech, TransFirst

Acquiring Bank(s)

 

Fifth Third Bank


Blue Dog’s Services

As a processing company, Blue Dog offers all the basic services you’d expect to take payments: credit and debit card processing in store, online, or by mobile device; a gift card program, check acceptance, and merchant cash advances. The company also offers American Express’s OptBlue pricing.

Credit and Debit Card Processing

Blue Dog lets you take all major credit and debit cards, as well as Apple Pay and other contactless payments. The company also boasts next day funding for all payment types. You can take credit cards in traditional store environments, online with an ecommerce website, or using your smartphone with the mobile option.

American Express OptBlue Pricing

Many businesses think of American Express as the “expensive” card to accept. But did you know that in early 2015, Amex rolled out a new pricing model to offer more competitive costs? It’s called OptBlue, and Blue Dog references the ability to get you set up with it. That means you can take American Express cards and benefit from the lower costs associated. Just be sure that you’re actually getting the lower costs. If you need help figuring that out, use CardFellow’s free quote request tool and be sure to check that you want to accept Amex. You can then see what competitive costs for American Express OptBlue will be for your business.

Online Card Acceptance

Taking payments online? Blue Dog offers a gateway that includes a secure shopping cart, custom payment integrations, and a payment page builder so you can set up your site for easy ecommerce transactions.

Checks

Some customers still prefer to pay with checks. Accept them easily with Blue Dog’s check conversion option that turns paper checks into an electronic transaction, or stick with traditional paper check acceptance and depositing.

Gift Cards

If you’re interested in taking advantage of the popularity of gift cards, Blue Dog offers a gift card solution to provide cards to sell. Since many customers like to purchase gift cards for a variety of occasions, they’re a great way to boost sales.

Merchant Cash Advances

Like a lot of processing companies, Blue Dog offers a merchant cash advance option, which gives you access to working capital that can be used for almost any business expense. Merchant cash advances are different from small business loans though, and may come with higher costs.

Equipment

Blue Dog offers its own point of sale system, the Blue Dog POS. It’s a tablet-based solution that offers features beyond simple payment processing, like inventory management, an employee time clock, and gift card processing. The POS is pictured as a bundle with a tablet and stand, card reader, receipt printer, and cash drawer, but it isn’t clear if all of those pieces come with the system. Blue Dog also does not disclose pricing for the POS.

Blue Dog also offers headphone jack card readers for mobile credit card processing.

Blue Dog Rates and Fees

Blue Dog doesn’t publish specifics about its pricing, though it does reference interchange plus; a good sign, as that’s generally the most transparent pricing model available. However, just because there isn’t any pricing published on Blue Dog’s site doesn’t mean you can’t get that info right from this profile. You can use our one-click “request a quote” option at the top of this screen to get a fully-disclosed quote from Blue Dog right here at CardFellow. You can review the quote in private, and compare it with quotes from any other company that you’d like.

Note, you’ll need to be signed in to use the quote request tool. If you don’t have an account yet, it’s free and fast, so head over to the signup form to start comparing quotes.

Blue Dog Reviews

A lone Google review – that’s all we turned up on Blue Dog as far as its internet presence is concerned. The comment gives Blue Dog 5 stars and praises it for giving back to the community (a reference to Blue Dog’s promise of giving up to 5% of the proceeds from your processing to charity) but doesn’t say anything else about its services, rates and fees, contract, or even if the reviewer has worked with Blue Dog.

Blue Dog does have a profile set up with the Better Business Bureau, but it is unaccredited, has no grade, and shows no complaints nor reviews. Not a lot to report there, although sometimes no reviews isn’t a bad thing.

With so little information available, we’d love to hear from businesses with firsthand experience. Leave a review!

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
0/5

Unlike general web reviews, verified reviews are posted by businesses that have chosen the processor's quote through CardFellow's marketplace, and CardFellow has confirmed with the processor that the business is using its service. Businesses can update verified reviews at any time to ensure the review accurately reflects the processor's performance over time.

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SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.5/5

Unlike verified reviews which are validated by CardFellow, web reviews can be submitted by anyone viewing this profile. While we validate these reviews as best we can, CardFellow does not verify that a reviewer is using or has used a processor's service.

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Posted by Lewis on Aug 16, 2017

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Great company for the small business owners

Posted by Tom S on Oct 01, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4/5

I switched to Blue Dog from Square and while I was a bit unsure about if it would be better it turned out to be a good move. The process of getting set up was a bit longer and required more information than when I signed up with Square, but in the end my overall fees were a lot lower with Blue Dog.

Blue Dog
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