CDGCommerce Review

My underwriting experience was very pleasant.

The bad reviews on this website must be the ones that are the scams. I have been a customer of CDG for over 5 years. I had horrible experiences with other major processors and my experience with CDG has been perfect. They are integrated with a ton of online ecommerce software such as Zencart, Prestashop, whmcs and others. They process and deposit funds within 24 hours, never had an issue and have referred our clients to them. Don't trust the review on this website look at all the other online reviews and you will see they have excellent reviews.

It took more than 3 weeks to be rejected. I told them the business type and read through the blacklisted business types before applying. Nothing even related to what I do is on that list. After giving every single detail of my business, and even meeting with a site inspector they tell me that my business is something not even remotely related to what it is. They could have saved my time and energy by saying something 3 weeks ago and I would have gone elsewhere instead of arriving back where I started.

Please beware that this isn't a legit business. CDG Commerce is an “Independent Sales Office” that is operated by Chris West and his wife. Basically, it’s an online scam that acts as a “middle man” of West American Bank. West American Bank stole $34,246 from my employer’s merchant account by continuing to hold their funds. How much money did Chris West make off this scam? Who knows, but I am sure it was enough to help finance his aviation hobby.

I'm not even sure what this company is. They seem to have no problem sending me bills and increasing fees, but answering the phone isn't on their agenda apparently. I tried to call to cancel my service and they told me they couldn't do it and gave me another number to call. I knew it was bad news when I heard this start. I called the other number twice and no one picked up. I'll be working with my bank to reverse charges and maybe I'll get their attention... hopefully not. Somehow I was under the impression that their pricing was better than the other options. You'd be better off just using PayPal.

SCAM FRAUD COMPANY!! STAY AWAY!!! These losers stole money from us and it has been over 60 days still not returned our money or any of our emails or phone calls This is a very small 1-2 man company probably run out of a garage. Do you really want to trust your financial transactions to a fraudulent 2-man operation? What kind of company does not return phone calls or reply to emails? That too after stealing money from your account. It has been over 60 days and we are still waiting for $1000 that they stole from us. RIP OFF COMPANY. Stay way from CDG Commerce.

CDG Commerce was founded in 1998, so it's been around for a while. We've received several statements from CDG customers, and we've seen its two-tier bundled pricing in action. The two-tier pricing is simple, but not as competitive as other pass-through options available. We haven't seen many CDG statements compared to other merchant service providers that have been around as long as CDG, which supports the company's claim of exceptional customer service and satisfaction.