Stax Payments Review

Fattmerchant is refusing to transfer our customer's card data tokens to our new software system. They say it's "against company policy." So it's not that they CAN'T give the information, they just don't want to. This is extremely disappointing and does not show any decent level of customer service. It will take us a lot of time and money to get all the card info from every single one of our customers and enter it all in manually into our new software.

Have been using this company to take payments and send invoices for my marketing agency. So far the fees are substantially lower and the funds hit much faster than when I was previously using quickbooks.

Fattmerchant's pricing model can be beneficial in some cases, but we'd also prefer that they depict it more accurately. It's a zero percent markup, but that's not the same as "no markup." However, we've had good experiences getting responses from reps when we have questions.