Leaders Merchant Services Review

If you want to do business with children who are fraudulent and steal from you, this is your place! They legitimately stole over $300 from me, shut down my services and quit returning my calls. These people are absolute criminals but get away with it because it’s not high enough amounts to pursue legally. Beware.

This company is really something. Full of Hidden Fees that keep going up and are extremely abusive. I had to cancel the contract for this reason. I needed a few batches after the cancellation but, since I am no longer a customer, I have been left out to get the records I am entitled to. They say they do not supply those for closed accounts. Strange the monthly fees they did collect without hesitation. Look elsewhere, this company is anything but honest.

Do not use these guys. They are scammers and use a second group "paysafe" to handle all their calls. They lie to you about your contract and do not inform you of any charges that are coming out or explain what they are for. If you try to contact them after you sign a contract, good luck. They refuse to return calls or emails. Do not use....

Deceptive advertising, deceptive sales tactics, untransparent tiered pricing. Too many promises that they cannot hold on too and in addition they will not notify you about anything at all, especially about upcoming payments, or any charges about to happen. The customer service is one of the worse I've ever had.

Do not choose this company! I was completely mislead by them. Their name should be Misleaders. I wish I had read the reviews first. Should be negative stars!! Took almost 500.00 out of my account that was unauthorized, I am going to file a dispute, but not sure if I will ever see that money again. They are scam artists!

I was told over the phone by the sales representative when I signed up that there would be no contract for my account. After seeing the high charges for my monthly statements, I wanted to cancel and go with someone else. They told me they did not say there was no contract, and charged me $350.00 for early termination fee. Very dishonest. I had a hard time getting anyone to get back in touch with me about this issue. Of course, it goes into the next month and I get charged another monthly fee. I paid all the fees just to get them out of my life.

My experience with Leaders Merchant Services has been nothing but positive from the start. My sales rep, David, has been great, got us approved in a couple of days. This has by far been the the best credit card processing experience I've ever had. Everyone has been professional that I have spoken with. I highly recommend these guys!!!! Thanks Leaders!

I would give them a zero if that were an option. This company's sales person is possibly the most dishonest individual I have ever spoken to in retaining services of any kind. Their salesperson told me over the telephone how their fees are low by industry standards, and that they have no long-term contract, so I could leave at any time without charge. After the sales pitch, they send you a very short agreement over the Internet for your online signature. In the small print, they reference a "Guide" that you will be receiving once you've signed up. AFTER you have engaged them, you receive a 64 page "Guide" chock full of fees which were never discussed by their salesperson, including a $350 fee if you discontinue their services. So far, their "low" fees have averaged approximately 6% of my total receipts. I wouldn't wish this company on anyone.

This company is the absolute worst and in my opinion, highly unethical. They charge all manner of junk fees, obfuscate the terms, and make it extremely difficult to terminate. Read as many different review sites as possible for this company. You have options, don't let them smooth talk you into something you are likely to find very difficult to get out of and for which you will pay more than you should. I don't think "crooks" is too strong a word, but that's just my opinion.

Leaders Merchant Services is an older independent sales organization that has been around for some time, so CardFellow has quite a bit of experience in reviewing its statements, quotes, and even its applications over several years. We’ve found that Leaders heavily favors bundled pricing and has a tendency to overcharge for card brand assessments. We have seen statements and quotes from Leaders that use pass-through pricing, but they’re far more uncommon than bundled statements and quotes.