Processor Directory > Merchant Account Solutions
Merchant Account Solutions Review
In this Merchant Account Solutions review and profile, we will outline the services provided and take a look at what its reputation has to say about becoming a client.
- What services can MAS offer my business?
- What options are there for equipment?
- Merchant Account Solutions Rates and Fees
- Merchant Account Solutions Reviews and Online Reputation
What services can MAS offer my business?
Whether you are a traditional brick and mortar store, a traveling retailer, or a virtual vendor, if you need transactions processed then Merchant Account Solutions can help.
Credit and Debit Card Processing
MAS gives you the ability to accept major credit cards, including Visa, MasterCard, American Express, and Discover. Debit cards on major debit networks are also accepted. Merchant Account Solutions boasts next day funding for transactions.
Mobile Processing
If you travel a lot and do business at various locations, MAS offers mobile processing using SmartSwipe. Payments can be accepted using Apple devices, including iPhones, iPads, and iPod Touch using the SmartSwipe mobile card reader. SmartSwipe includes signature capture, tax calculator, tip options, and email receipts. You can also add pictures and descriptions of products.
E-Commerce/Virtual Terminals
If your storefront exists in cyberspace, Merchant Account Solutions provides secure solutions for accepting payments through your website or a virtual terminal. Using e-commerce gateways allows you to enter transactions manually from any internet-connected computer, or integrate with an existing shopping cart. Virtual terminals can also set up recurring billing for things like monthly memberships for customers.
QuickBooks Integration
Merchant Account Solutions can help process credit and debit transactions and get the information into QuickBooks. You can integrate information between your bank, your transactions, and the program, eliminating the need for double data entry. Get more information on integrating credit card processing with QuickBooks.
What options are there for equipment?
Merchant Account Solutions has an offer for free terminals. The terminals are from popular brands like Nurit, Way, and Verifone. The features will vary from model to model, some are standard retail terminals and others are wireless (for those that need to do transactions off-site).
Free equipment might sound pretty good, but be careful of what you are agreeing to when you sign up. You may end up paying more somewhere else to make up for the “free” terminal.
Merchant Account Solutions Rates and Fees
Merchant Account Solutions offers price matching, and claims that if they can’t match or beat other rates they will give you $100. Beyond that, Merchant Account Solutions publishes the following information about its pricing:
Rates starting at 0.39%
Equipment: Free
That is pretty vague. Additionally, it may indicate a tiered pricing model. If you want to find out what you will be paying if you do business with MAS, request a quote through CardFellow. Simply sign in to your CardFellow account and click “request quote” at the top of this profile. Don’t have a CardFellow account yet? No problem. It’s free and only takes a few minutes. Sign up here.
Merchant Account Solutions Reviews
Recently accredited with the Better Business Bureau in 2015, Merchant Account Solutions has a profile with a B rating. The company has had 70 complaints closed in the last 3 years and has 4 reviews, equally split between positive and negative experience.
The majority of complaints fall in the “Problems with Products/Services” category, the next largest group was the “Billing/Collections Issues”, and the last were in the “Advertising/Sales Issues” category. Overall, complaints allege being tricked into signing contracts with terms they did not agree to (or were in fact told would not be in the contract). Some allege that they did not even realize they had entered into a contract. But, when they were faced with charges and tried to cancel the service, they were told they needed to pay a cancellation fee.
The most common complaint was about the early termination/cancellation fees. According to the complaints, the cancellation fees were about $500 and not disclosed as being part of the contract. Reasons for wanting to cancel varied but were often due to rates being higher than anticipated and hidden costs. The two positive reviews claim very helpful customer service experiences.
Ripoff Report echoes the complaints on the BBB’s site, with 11 reports that call MAS things like deceptive, thieves, and “class A ripoff artists.” There are no reviews on Yelp or Google to be found, but we did find an entire website devoted to an alleged scam through Merchant Account Solutions. Creating an entire website, rather than leaving a bad review somewhere, is quite a testament to that individual’s anger.
If you have worked with Merchant Account Solutions and have an experience you would like to share, leave a review!
