Processor Directory > Merchant One
Merchant One Review
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
2.6/5
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Posted by Darrell S. Castillo on May 22, 2019
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5
My customer service experience was awesome. Not often you get a good customer service experience, so I thought I would leave a review. Would recommend Merchant One.
Posted by Frankie Johnson on May 08, 2019
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5
I've been with Merchant One for about a year now and so far I am completely satisfied. They have delivered on what they promised and their customer support is always very helpful.
Posted by Ron Johnson on Mar 03, 2019
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5
Do not do business with this company, Merchant One. They will lie to you just to get your business. They advertise that there are no cancellation fees but they charged me after cancelling my contract after only a week.
Posted by CardFellow on Mar 09, 2016
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3/5
We used to see many more statements from MerchantOne clients that we have lately. This could be an indication that the company has increased it's the satisfaction level of its clients base, or its simply not as active in the marketplace as it was a little while back. What we have seen from MerchantOne fits the standard profile of your average merchant services company. It can offer competitive pricing and services to merchants that know to ask for it, and it can lock others into a lengthy contract with less than competitive pricing.
