Processor Directory > Netcom PaySystem
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Netcom PaySystem Review

OFFERS CERTIFIED QUOTES THROUGH CARDFELLOW What does this mean?
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.7/5

Unlike general web reviews, verified reviews are posted by businesses that have chosen the processor's quote through CardFellow's marketplace, and CardFellow has confirmed with the processor that the business is using its service. Businesses can update verified reviews at any time to ensure the review accurately reflects the processor's performance over time.

From Vi, on Apr 19, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3.7/5

From chris, on Apr 04, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4/5

Our previous processor deposited funds next day which makes bookkeeping much easier. With Netcom it is taking several. (I may be ignorant about who exactly is causing this delay). Also, cannot disable American Express with Netcom. Rates are too high for our particular transaction amounts, but that is industry wide, not necessarily particular to Netcom. Tammy Hagerty has been incredibly helpful, patient, and dependable. If it weren't for her, we probably would have switched back to our previous processor on a couple of occasions.

From Mike Nichols, on Mar 26, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

From Ben, on Mar 05, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

I have been very happy with Netcom PaySystem. I agree with other comments that they are honest and have great rates and services. Highly recommended.

From Charles, on Feb 28, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

From John, on Feb 18, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3.7/5

Thank you for your feed back. We strive at customer service and it is our goal to keep all merchants satisfied and provide the best service possible. If there is anything we can assist you with please do not hesitate to call Netcom PaySystem at 678-710-2048 or 800-875-6680.

From VINIT, on Feb 15, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Low rates in PCI industry. Should provide individual transaction charges. Should also improve chargeback notification and handling process .

Hello, Thank you for your review and suggestion with regards to the statement. I will pass that along to our processors. Regards Sam

From Jane Williams, on Feb 03, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

My overall rates and fees for 2013 have averaged out at around 2.2%. I am very pleased with that, plus very responsive customer service. Thanks!

From sheila, on Jan 22, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4/5

I only give them low customer service rating because the processor/administrators they use have a luke warm customer service. Netcom itself is great in what they do to take care of you. But your team is only as strong as the weakest link.

From Brian, on Jan 21, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Perfect...Exactly what I've been looking for.

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