Netcom PaySystem Review

During initial setup, they were very responsive to questions. They did end up sending me a different card machine than what was originally quoted, but they honored their original (lower) price. Statement audit after 6 months was just done, and everything looks good, with no hidden increases. Very satisfied.

Their customer service is outstanding, as they are quick in responding to questions I might have. The overall cost of my processing fees are low, and their statements are easy to understand. A great addition to their service would be to email you when your statement is ready; although, it is very easy to download the statement from the website.

Two of my independent contractors started processing with Netcom a few months ago and have been extremely satisfied. Now that the rest of us are close to being out of our current "hostage situation" with a different- unscrupulous company (pre-CardFellow) we look forward to processing with Netcom.

I've been using Netcom Paysystem at my two locations for several months now. I estimate that I am saving around 50% of my previous processor's fees. Yes, they were charging me double what I'm paying now for credit card processing. Thanks to Sam and Tammy for getting be set up so quickly and smoothly and allowing me to save so much each month. If you're processing with someone who is using tiered pricing, call Netcom immediately and start saving. Even with a cancellation fee from my previous processor, it's more than worth changing now.

Generally pleased. 2 things, both small: 1.) a couple of my monthly statements are no longer available on-line. As I have printouts, I don't need them, just thought it was strange. (2.) My password for the estatement is good only for a month. As I log on only once a month, I have to change my password every time I log on, which is annoying but livable. Just thought that was strange also. Otherwise very good rates, and everything seems to be working ok.

No beating around the bush on questions. Answers were clear and straight forward. Service was exceptional when getting set up and they went way beyond. So far, I'm very impressed. The only negative I might have is the two-day settlement period for deposits versus most others that offer 1-day settlements. However, if that's the biggest problem I have, the positives have outweighed it so far.

I have no complaints. Customer service has been flawless with the minor walk me through this or that stuff. Hope I never have any major troubles but if I do I think it would be handled perfectly, professionally and quickly. I have definitely saved major money just because I went from processing all transactions manual entry to swiped. Keep up the good work.

Netcom PaySystems makes me feel as if I am driving a Mercedes Benz for the price of a Hyundai. What a great feeling! Today's economy has forced me to become a savvy and discerning consumer. That is how I came across this company. I call them very often with requests; I reconcile my statements and transactions with details and every single time I find a solid professional team with superb and friendly customer service, transparency and integrity. I can't ask for anything better than this! I have tried others, I have educated myself on the field and I have compared. After a few months with this company, I am finally spreading the word around: THIS IS ONE OF THE BEST CREDIT CARD PROCESSING COMPANIES IN THE UNITED STATES OF AMERICA.