Payline Review

DO NOT purchase from this company. I have never had worse customer service in my entire life and I have been self employed with multiple companies over the past 10 years. I signed up for Payline Data back in early 2015 and canceled our service over the phone after 60 something days of using them. The representative on the phone was super pleasant and said no problem, etc. I just dove into my bank statements and come to find out Payline Data has been charging me 3 seperate charges for $75 -240 per month for different service fees of a service I haven't used in 2 years. I called and emailed them to get this refunded as there is an error on their part. They have charged me over $2,400 in two years which is a big deal for never using their service after 60 days. Know what they offered me to fix this? A $45 credit towards last month's bill. You may ask how I missed them taking money. They mask their billing to not stand out and make it so generic I thought it was other services that we were using. Come to find out, nope, it was them stealing money from my account every month. This is a such a waste of time now having my banking experts and legal team dealing with this now. Yay to being a small business owner. Long story short, Payline Data are crooks, DO NOT PURCHASE.

I came to Payline after being with BoA for more than 4 years for my salon. I've now been using them for a little over 4 months, but I'm very pleased with them so far. Right off the bat, their communication was much more personalized and timely. Their rates were very reasonable and transparent compared to BoA. My only regret is that I wish I'd known about them earlier. I like that they have an online interface to access your records and even gives you a little bit of analysis. It's a nice tool to have. I definitely recommend this processor.