Small Business Growth Alliance Review

They are total lying garbage. Nothing they tell you will be accurate. I am already looking to switch and its only been a week. That is all.

The sales Rep was dishonest. They increased fees and charges after a while. I got locked into a non-cancellable lease the last minute. They gave the wrong address to return the equipment, which created double shipping charges and several extra months of charges.

Absolutely horrible. Over priced and provided zero service that was promised when signing up.

I received two calls from them yesterday and one call this morning (so far). The first call, I told the woman I wasn't interested. She asked me 3 times why.. She was frustrated that I only saying "I'm just not interested." Her response? "I don't understand why you wouldn't be smart enough to do this if it saves you money." Nice. Very professional and respectful. They call you from different local numbers so you pick up, and can't block them. Pretty sleazy company if you ask me.

I used to work at SBGA as a call center representative, let me start by apologizing for any harassment or misleading I have done, I did not fully realize what I was doing and I am still naive and learning about the real world. I recently quit and from what I've heard many of the employees there are quitting as well.

Can't give them zero stars I guess. They call my place of work, and I end up having to talk to them because it is purchase and/or computer related. Lady calls, and I tell her I dealt with their calls last year, and that I know they are trying to lure us into using them as a payment processor. She denied it, and said it is a free service to help us review our current credit card processing, and all they need is our recent credit card statements. It's a LIE. First.. don't give anyone your statements to look at except for your current processor, which already has access to them. That's crazy. Second, why lie about it? Tell me what you are doing. Apparently, they use independent sales reps who work off commission and are desperate for the income, so they lie. Doesn't help the company, at all. The lady got mad at me because I said I wasn't interested in her help and that I wasn't providing statements to her. She acted like I was a moron, huffed and puffed, and hung up. Another great sales tactic, right? Then a half hour later, she calls back with the same pitch. I said, "Didn't we just talk about this a half hour ago?" She paused, seemed busted and caught off guard, and admitted they must have two sets of information for our company. This company depends on losers to dupe and lure customers. I guess their small turnover or ratio of success is enough to not care about the negativity.

Totally unprofessional. This rude asshole calls me pretending to be a Small Business Alliance rep and hangs up on me when I tell him to email me some info. What a coward! Stay away from these low-life scum bags. I would give them a negative star.

I've recently been charged $48.31, twice, for their Small Business Platform, or some such nonsense, which includes a bunch of products I don't use and didn't sign up for. I've spent two days trying to get an answer to my question, and today I was finally sent a PDF of an advertisement they claim they sent me on August 1, which I never received. Even so, I never opted in or signed up for any of the services. Today the rep told me that my customers would be glad to know that I had this high level of encryption, because small businesses are targeted more than larger businesses for fraud, and that they are simply ahead of the curve! My bank account lists "Clover" as the company charging my bank account, but I do not have any Clover products. I think these charges to my bank account are bogus and fraudulent, and I will be visiting my bank tomorrow to have them deal with this. If necessary, I'll contact my lawyer as well. My business is too small and precarious to be involved with a less than 100% honest and open business. Shame on you all!

Only got a one star because can't give less. Total rip off - don't sign anything or you are committed for 3 years, or early termination fee and equipment fees are due. Unethical, even had spouse listen to call and how the rep was saying things. When I challenge it then the rep finally disclosed the whole picture. Was trying to get rid of me as fast as could. Their employees know they are a bad company.

We have been bombarded with phone calls from this company, indicating that they are working with our current credit card processing company (Elavon) and that they had several "red flags" pop up concerning over charging from Elavon and that they would be able to help get the rates reduced and credited back to us. They insisted that they work with Elavon and that they were not selling anything. Angie was the initial caller and continuously called indicating that we had to do something to stop the charges. We asked numerous times if they were selling merchant services, as we get those calls all the time but they lied every time. We finally relented and provided them a copy of our most recent statement and sure enough a supervisor gets on the phone and starts with his sales pitch. When we asked for a supervisor a woman named Alicia got on the phone and as we continued to complain she just hung up on us. Beware of this company and its tactics; obviously they are as crooked as can be.