Processor Directory > Wholesale Payments
Wholesale Payments Review
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
2.8/5
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Posted by Michelle smith on May 02, 2023
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5
I'm a new merchant. Thanks to the help of my support agent Lynn, she made the online process simple and my other reps always answer the phone when I call. Jeff and or Drew.
Posted by The Cafe Lounge on Apr 04, 2023
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.2/5
I had a few questions about my billing, I called and was helped by Talisa. She was very knowledgeable, helpful, and professional.
Posted by Nix on Mar 28, 2023
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
2/5
Wholesale Payments is still charging us our $295 ETF after we have given up on our machine that got replaced 3 times now. It constantly would spit out errors, door salesman given up on us, and we switched back to our old card company which worked. They tried asking for a good review for account credits. Switching between pax, valor and dejavoo z8 terminals, all with weird issues throughout the day.
Posted by heritage antique mall on Dec 20, 2022
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5
Talisa very helpful and wonderful to talk too. she helped me out to find a program suitable for my needs. wonderful experience.
Posted by Chris Mazzarella on Jun 24, 2022
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3.7/5
Talisa from customer service was great and helped me until my problem was solved. So far I am very satisfied with the customer service I received.
Posted by Bill Akins on Jun 22, 2022
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.7/5
Hello.. would like to say Darlene was very helpful; she answer all my questions .. the pci compliance ..self- assessment .. questionnaire etc..refreshing to a have pleasant customer service ... on the phone and to know what they are doing .. Thank You Bill
Posted by Just Transmission on Jun 20, 2022
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5
Great great customer service, and was very helpful! Recommend.
Posted by Motor City LLC Auto Sales on Jun 15, 2022
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5
We are happy with Darlene and her customer service and wish her the best from Motor City LLC Auto Sales
Posted by Barry Groome on Jun 02, 2022
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5
Darlene was extremely helpful and friendly. It is a true pleasure to have such wonderful service.
Posted by Kinetico Of West Texas on Jun 02, 2022
SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5
Talisa was fantastic. Very helpful easy to understand. We have had incredible service from Wholesale for years! Great company!
