Square Terminal Review

If I could give this terminal and company zero stars I would because even a one is too high. We tried using square for our small business, and after one transaction, square decided that they would not be able to support our business and they deactivated our account. Also, we will not get the money from our transaction for 90 days. In addition to this, I haven't been able to speak with anyone in customer service since my account has been deactivated. I cannot stress enough how terrible this company is.

I've had this POS for a month and half and have had to send it back to the company because it won't turn on. Apparently this is "an issue" with it and the warranty is only good for 1 year. Buyer beware. THey recommend you keep it plugged in when not in use, but the terminal gets hot when it's plugged in. I think it might burn the batteries prematurely. The company is aware of of a lot of these terminals being returned, and I guess that is why there is only a 1 year warranty on them.

It is fantastic in every way, quick set up and extremely well made. Fast and engineered well. I have a small business and this is just what the doctor ordered.

Easily the best terminal I have ever used, very easy to use and extremely good customization. Customers are also extremely happy with the processing speeds and ease of use, we often find them looking at the machine shocked that they are already done paying. Reports are also very solid and even include the taxes collected, with the option of also including the online sales we have processed through Square. Very impressed!

Not worth the money. It has not worked several times both with and without an internet connection. If you need support, you'll need their phone number and your customer number, both of which are not found anywhere in the device's settings. You or a customer could drop the device since there is no grip. Also, not very comfortable to hold.

Square Terminal, in my opinion, is a game changer in the industry. As a former Senior Manager for Apple, I left to start my own business. From a practical standpoint, Square Terminal will turn every small business into an Apple Store.