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However, just because QuickBooks might be the right accounting program doesn’t mean QuickBooks point of sale is the best choice for processing. How do you weigh the pros and cons? In this QuickBooks POS review and profile, we’ll go over the features, rates and fees, and more to help you choose the right point of sale system.
First, let’s clarify that QuickBooks POS, like all POS systems, requires a merchant account with a credit card processing company in order to accept credit cards. You can use any processor, but only an account with QuickBooks Payments will integrate directly.
The point of sale software (which you may also see referred to as Intuit POS) is designed for retail locations and allows the ability to easily accept payments by turning an existing PC into a POS system. You can accept major credit cards (including MasterCard, American Express, Visa, and Discover) and major debit cards.
QuickBooks POS runs on a Windows operating system, but you can also use the Mobile Sync option to accept cards on iPhones, iPads, and Android devices with the Intuit GoPayment app.
To use QuickBooks POS for taking credit card payments, you’ll need several things: a computer or other hardware for the POS software, card reader and PIN pad (optional), QuickBooks software or QuickBooks online, and a merchant account, probably from QuickBooks Payments.
QuickBooks POS hardware may be available for free with qualifying purchases of QuickBooks Point-of-Sale software and a QuickBooks Payments merchant account.
As stated earlier, the merchant account for processing does not have to be from Intuit, but if you want to use a different processor and still use the QuickBooks POS software, you’ll need a separate terminal for taking cards.
For most businesses, the biggest benefit of QuickBooks POS with QuickBooks Payments is the ability to automatically transfer transaction details into your existing QuickBooks account software. While it is possible to integrate transactions into QuickBooks with other POS systems, it isn’t an automatic process.
QuickBooks point-of-sale is available in basic, pro, and multi-store. The basic package offers the ability to accept payments, track inventory, manage vendors, and process discounts. The pro package offers all of the basic features, plus support for layaway, gift card and loyalty program support, and the ability to track employee hours and commissions. The multi-store package provides all the pro features, plus the ability to manage multiple stores, track inventory among multiple stores, and ship and track packages.
When you use QuickBooks POS with an integrated QuickBooks Payments account, your inventory will update automatically when you make a sale. You can track inventory both incoming and outgoing, include pictures of items in the inventory tracking, customize price tags, generate purchase orders, and import vendor information from Excel.
Additionally, transaction data will sync to your QuickBooks software for easy bookkeeping.
QuickBooks POS also offers the ability to suspend transactions and return to them later, or to accept payments when your internet connection is down and submit them when you a connection is available.
Staying on top of what’s happening is easy with an online dashboard that is accessible from any internet-connected device. You can check in on sales, inventory, or employee data, update pricing information, and more. Sales reports include best and worst selling items, most commonly returned items, item summaries, and payment method summaries.
QuickBooks POS also offers customer management, allowing sales to be tracked by customer through variables such as name, address, phone, email, and more. Custom fields allow you to input information such as birthday, clothing size, and more. Customer sales history lets you view purchase details and create marketing campaigns, track customer rewards programs, and offer discounts and coupons to your best customers.
QuickBooks is PCI DSS compliant for business and customer security. PCI DSS compliance includes requirements to install and maintain firewalls to protect card data, encrypt data for transmission, use current anti-virus software, regularly test security systems, and more.
Intuit doesn’t publish pricing for QuickBooks POS. Note that this pricing is separate from the transaction pricing for QuickBooks Payments or your payment processor.
For taking credit cards with a merchant account through QuickBooks Payments, Intuit publishes pricing of 1% + $0.25 for PIN debit cards, 2.3% + $0.25 for swiped cards, 3.2% + $0.25 for keyed cards, and a monthly fee of $19.95. PIN debit transactions require the use of an integrated PIN pad.
Note that this pricing is not the same as the costs for QuickBooks POS software or hardware. There may be additional fees, and Intuit credit card processing can be very expensive.
QuickBooks POS software works with existing computers with internet connections. Display, memory, and size will all vary depending on your particular computer set up. You can also purchase new equipment. QuickBooks point of sale tablets powered by Revel systems are available through Intuit resellers.
QuickBooks POS systems support a range of optional accessories for added functions. Peripherals can be purchased directly from the QuickBooks POS site. Available accessories include cash drawers, barcode scanners, receipt printers, PIN pads, credit card readers, and customer-facing display poles.
QuickBooks offers both wired and wireless barcode scanners, USB receipt printers, security compliant PIN pads, and USB card readers. A customer-facing display pole displays prices to the customer as sales are rung up. The USB customer display features a green fluorescent display for high visibility in all lighting conditions, and offers adjustable viewing angles. You can customize messages on the display. QuickBooks also sells accessories, including receipt paper, hang tags, and labels.
The QuickBooks POS works seamlessly with QuickBooks and has the typical functions you'd need from a POS system, but it's a bit pricey.