Clover Go Review

I was using Merchant Services and switched my processing device from Clover Go to another processor. They were still charging me fees every month from Clover Go hiding under the name Merchant Services. I thought it was the new processor but they forgot to cancel my Clover Go fees. They wont process a return for the total because I didn't catch the fees for 60 days. This is fraudulent. Please reconsider a different service.

Had multiple problems with devices and then after resolving those, First Data decided to start charging annual service fees of $119. They say it's for compliance, etc. Considering I was using Clover Go as a back up to my regular credit card processing with First Data, double account fees was a no go. I canceled both First Data accounts and will use Square from now on.

Trying to get a replacement Clover Go is a lesson in frustration. Have called, which is an adventure in itself. Got transferred to 3 different agents about same issue. My device doesn’t hold a charge, I have had to make customer read me card info while I key it in, ridiculous! Was told I could get a new one, not so, I have to pay for replacement. Seems I will be switching to a square or other device.

Lied about fees, told me I would not get charged if I don't use it. They are now charging me $44 a month. Making me pay $495 to cancel. Horrible company, stay away.

Company lies. Funds NOT available next day at midnight.. don't come until late afternoon at best. AWFUL CUSTOMER SERVICE. AVOID AT ALL COSTS.

They are full of hidden fees.

I have jewelry retail pop-ups around Los Angeles and I needed a Square kind of fast credit card payment methods for my business. The reason I chose Clover Go was lower charges on the received payments. I have been using Clover Go for a year and I sometimes have bugs/errors and problems. The biggest issue happened during last Christmas. In December, a lot of transactions we made disappeared and there is no info about the transactions that I could prove and claim for that. My jewelry was sold. I lost my products and over $2500.00. The customer service was not helpful. I sent all of my sales reports, faxed them. I tried to reach Clover Go and Merchant Service managers. Instead of covering my loss, they offered me to buy new terminal or cancel my agreement. They were not helpful and sometimes even rude. My suggestion to people who has a startup business please DO NOT USE CLOVER GO. Thanks.

I opened my company and bank account at Bank of America who signed me up for Clover, promising the most I'll pay is 3.2% - turns out there are dozens of hidden fees I was not told about. The worst part is THEY PUT IN THE WRONG TAX ID!!! I called like 10 times up until now and the refuse to change it. Unbelievable.

I am currently trying to get Clover's marketing verbiage off of my receipts to my customers. Yep. They PLASTER THEIR NAME all over YOUR customer's emailed receipts. They take advantage of YOUR business, your clients and your work by plastering THEIR name "Clover" all over your emailed sales receipts. They are REFUSING to change having their name IN BOLD all over the receipts. While YOUR company name remains in small font. Support call is about 45 minutes. Answer to this problem? "They are waiting "until they get enough customers" complaining about this." Really? Change it now. It's been over a month and they refuse to stop marketing on the back of my company's work and my customers.

The Clover Go can take chip cards and works with any processing company that uses First Data.