Good credit card processing companies will have multiple options for notifying you of a chargeback. Since you have a limited window to respond, it’s important to find out about a dispute as early as possible so you have time to collect and submit evidence. In this article, we’ll take a look at the role your processor plays and how to choose the ...

Ideally, you want to prevent chargebacks in the first place by properly utilizing anti-fraud tools and offering easy cancellations. But sometimes chargebacks happen anyway, and it’s important to know what to expect. In this article, we’ll explain the stages of the dispute process for American Express and Discover. You can also contact your credit c...

Customers dispute transactions for many different reasons. When you disagree that a chargeback is warranted, you’ll need to fight that chargeback through your credit card processor. However, processors each have their own methods for notifying you of chargebacks and for requesting documentation to support your claim. In this article, we’ll go ov...

Some credit card processors simply lump kratom with marijuana and refuse to provide merchant accounts for either substance. Others are willing to provide merchant accounts for kratom, but you can expect to go through a lengthier approval process and pay fees that reflect kratom’s high risk processing status. What is “high risk” processing? High...

The problem: A narrow cancellation window on an automatically-renewing contract, constant rate increases, and high commercial card usage. The solution: CardFellow’s no cancellation fee guarantee, lifetime rate lock protection, and expert assistance with commercial cards. Jim McCormac wasn’t thrilled with highway construction starting near his busi...

Much like competitor Square Capital, Clover Capital provides merchant cash advances to customers. Cash advances are typically easier to obtain than small business loans, but do have some potential drawbacks to consider. Let's take a look at what Clover offers and what it means for your business's cashflow. What is Clover Capital? Clover Capital...

The Issue: Constant rate increases and not knowing if current rates are truly the best. The solution: CardFellow’s lifetime rate lock and free ongoing statement audits to ensure the lowest possible pricing. It wasn’t the first time Tom had switched processors. For 27 years, HeartMath, LLC had provided research-based solutions to help people lowe...

When it comes to choosing between Square and Clover, you’ll want to consider the cost not just for hardware but the processing fees as well. In this article, we’ll cover features and processor compatibility as well as examine how the most comparable devices in each line stack up side by side. General Features Hardware and processor compatibilit...

Visa and Mastercard have separate interchange categories for level III transactions, so providing all of the required information can result in savings if your business accepts a lot of cards that are level III eligible. However, not all cards are level III eligible, and not all gateways are capable of passing level III data. Let’s take a look a...

Riskified is a software-as-a-service company that offers chargeback prevention and fraud management for mid-market and enterprise level businesses, specifically online retailers. The company boasts clients such as Aldo, Skullcandy, Burlington Coat Factory, Mattel, Swarovski, Prada, and more. With fraudsters increasingly turning to the internet a...