It seems to include a lot of different things, so what is “merchant services” or “merchant processing?” If you’re starting a business or looking to get better rates on credit card processing at your existing business, it’s a good idea to understand what’s involved in merchant services and how to choose the right provider. Let’s take a look at...

There are many factors to consider: price, features, processor compatibility, hardware and accessories and more. In this article, we’ll cover common features, popular brands, and other variables to take into account when choosing the right system for your business. We’ll address both retail POS systems and restaurant POS systems. Need a specialt...

The Acquisition Leigh first heard of the acquisition during the summer, the busiest time for her pet services business, when she received a postcard with instructions on logging in to a new site for statements. Not having time to worry about it right then, she set the postcard aside for months and hoped she’d be covered by CardFellow’s protections...

Whether you’re starting a business from scratch, taking over an existing company, or adding credit card processing to your established business for the first time, you’ll need to know how to accept credit cards securely and at a low cost. There are tons of articles out there on credit card processing fees (we’ve written a bunch ourselves!) but l...

Good credit card processing companies will have multiple options for notifying you of a chargeback. Since you have a limited window to respond, it’s important to find out about a dispute as early as possible so you have time to collect and submit evidence. In this article, we’ll take a look at the role your processor plays and how to choose the ...

Ideally, you want to prevent chargebacks in the first place by properly utilizing anti-fraud tools and offering easy cancellations. But sometimes chargebacks happen anyway, and it’s important to know what to expect. In this article, we’ll explain the stages of the dispute process for American Express and Discover. You can also contact your credit c...

Customers dispute transactions for many different reasons. When you disagree that a chargeback is warranted, you’ll need to fight that chargeback through your credit card processor. However, processors each have their own methods for notifying you of chargebacks and for requesting documentation to support your claim. In this article, we’ll go ov...

Some credit card processors simply lump kratom with marijuana and refuse to provide merchant accounts for either substance. Others are willing to provide merchant accounts for kratom, but you can expect to go through a lengthier approval process and pay fees that reflect kratom’s high risk processing status. What is “high risk” processing? High...