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Alante Business Solutions Review

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Based in New Jersey, Alante Business Solutions is a payment processing company that offers a few additional services like marketing assistance and website design. The company claims that it’s personalized one-on-one approach lets them better assist you with your business needs. Let’s take a look at Alante’s services in more detail, and review the company’s rates and fees, equipment options, and online reputation.
About this processor:

VERIFIED REVIEWS

SPECIALIZES IN B-TO-B

DEDICATED CARDFELLOW REP

ACCEPTS HIGH RISK

HIPPA COMPLIANT

QUICKBOOKS PLUGIN

Processor(s)

 

First Data

Acquiring Bank(s)

 

Wells Fargo


Credit Card Processing Services

Alante offers credit and debit card processing for multiple industries, including restaurant, retail, medical, construction, education, and more. The company provides the ability to accept cards in-person using traditional POS systems or countertop terminals, online, or on the road with smartphone or tablet solutions.

Alante Business Solutions homepage

You’ll be able to take all major credit and debit cards. Additionally, convenience stores and gas stations can choose to accept fleet cards such as Wright Express.

Related Article: Taking WEX and Other Fleet Cards.


More information about specific payment methods is available in the Equipment Options section, below.

Other Services

In addition to payment processing and equipment, Alante offers a gift card program and plans to offer web design services in the near future.

Gift Cards

Alante offers two choices for gift cards: digital or physical branded cards. Digital gift cards allow your customers to purchase a “card” and send it directly to the recipient’s phone or email right from your point-of-sale system. You’ll need the Clover Gift Cards app to process digital gift cards from your Clover system.

If you prefer physical gift cards, you can work with Alante to get a card with your logo to sell at your store.

Web Design

A new feature for 2017, Alante plans to offer website design services featuring pre-made templates and themes, easy online store options, and seamless integration with ecommerce payments for your customers. The service isn’t officially available yet, but Alante expects to roll it out in the beginning of 2017.

Equipment Options

Alante offers several choices for credit card processing equipment, including standalone countertop terminals, tablet-based options, and full point of sale systems, including the Clover family of equipment.

The Clover Line

Alante offers the full Clover POS Station in addition to the more portable Clover Mobile and Clover Mini systems. The company boasts in-house Clover experts to assist you no matter which model you choose.

The Clover Station is a cloud-based solution that uses a tablet to ring in sales, manage inventory, track employee schedules, and more. You’ll also be able to adjust pricing and menus remotely and add apps that fit your business needs.
Read more about the system in our complete Clover POS System Review.

The Clover Mini is a smaller, sleek device designed for businesses that don’t need or want a full POS setup. It gives you an option of wifi or Ethernet connections, has a built-in printer, and can accept EMV chip cards. If your customers don’t want paper receipts, you can choose to email or text them a receipt instead.
Read more about the Clover Mini.

Despite the name, the Clover Mobile is not actually a smartphone/mobile device reader. Rather, it’s a portable point-of-sale system designed to withstand rougher environments like food trucks, taxis, and tradeshows. The unique design has a stand that doubles as a handgrip for easy carrying. The Mobile includes wifi and 3G capabilities, and can optionally integrate with the full Clover Station or with Clover kitchen printers.
Read more in our Clover Mobile Review.

It’s important to note that as of 2017, Clover systems cannot be reprogrammed if you change processors. You will only be able to use it with the company from whom you originally purchase it.

Related Article: Before You Buy a Clover System…


Aside from Clover, Alante Business Solutions offers countertop terminals from several manufacturers, including First Data, Verifone, and PAX. Specific features vary depending on the brand and model you choose, but many machines feature LCD screens, EMV chip card capability, and NFC (contactless payment) capabilities.

In addition to countertop terminals and POS systems, Alante also offers the Clover Go card reader and app for smartphones and tablets. The Clover Go works with both Apple and Android devices and lets you take cards anywhere that you have wifi or cell service.

Security

Alante Business Solutions is PCI compliant and helps your business stay secure with multi-layered security solutions. The company offers a video that discusses the security options through the Clover line of equipment:

You may also be eligible for a liability waiver of up to $100,000 for costs associated with a data breach. Alante doesn’t indicate if it charges PCI compliance fees to assist your business with compliance.

See also: Is Data Breach Insurance Worth It?


Rates and Fees

Like many processors, Alante doesn’t publish rates and fees on its website. In most cases, processors don’t post pricing because it changes from one business to the next. Not to worry! You can get a free, no-obligation quote directly through this profile without handing out your contact info to Alante. Try our quote request tool to get started.

If you have questions about pricing after you’ve received quotes, be sure to contact us for assistance.

Alante Business Solutions Reviews

Unfortunately, the internet is largely silent when it comes to Alante reviews. The company doesn’t have a Better Business Bureau profile, nor does it appear to have any Yelp or Google reviews. On the other hand, it doesn’t appear to be listed on PissedConsumer or Ripoff Report, which is a good start.

Alante does have a Facebook page, but there are no reviews there, either. The company’s website doesn’t provide any customer testimonials.

It’s rare that there’s no review information at all, but it happens. That makes it more important that we hear from businesses that are current or former clients of Alante. Is that you? What did you think of the company’s services, pricing, and customer service? Let us (and other businesses!) know about your experience. Leave a review!

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