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Posted by eric on Aug 05, 2018
Do not use First Data, ever. These people sucked us into a long 4 year contract. At the end of it, I closed my account. They would lease your machine to you for the entire term which cost thousands of dollars over the cost of similar machines. They would also charge you property tax on that machine, they are also one of the very few that charges PCI compliance fees to the tune of $149 a year. When I used their services I only had about $1,500 to $2,000 a month in charges, but all their fees amounted to 10% of that being taken out. Total scam. I was one of the lucky ones, if you try to end your lease early they will ruin your credit score.

Posted by Blake Newman on Jan 09, 2017
All their customer people know how to say is I'm sorry, I apologize, I'm sorry. But, they can't solve any of your problems. Some of the sorriest people I've ever talked to. They suck you into a long-term contract and then when you try to break the contract, they play whack-o-mole with you. If you need a merchant account to accept credit cards for your business - DO NOT USE FIRST DATA. They are such crooks and make it expensive to stop doing business with them. If you call one minute before the contract expires, you get hit with a $500 early termination penalty. If you call one minute after the contract expires, you get automatically renewed and they hit you with another month's fee. Unbelievable. And, every time you call, plan on 45 minutes to wait on hold, be transferred, wait on hold, be transferred.
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