Processor Directory > Fiserv

Fiserv Review

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.5/5

Unlike general web reviews, verified reviews are posted by businesses that have chosen the processor's quote through CardFellow's marketplace, and CardFellow has confirmed with the processor that the business is using its service. Businesses can update verified reviews at any time to ensure the review accurately reflects the processor's performance over time.

From David, on Dec 31, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4/5

From Lisa, on Dec 11, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Very professional service. Easy to read statements and free terminal paper. After 8 months, all the fees are exactly as described.

From james, on Dec 04, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.3/5

Osman is great to work with. And First Data has kept to their word so far.

From David, on Nov 01, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.7/5

From Tom, on Oct 10, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Thanks to Ben at CardFellow and Oz at First Data for getting us excellent rates along with excellent service! I tell everyone I come across who has a merchant account to check out CardFellow!

From Bret, on Oct 09, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
2/5

Extremely frustrating when funds have been held for weeks due to the size of the transaction.

From Alexander, on Sep 12, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Having used another big-name processor for many years with negative results, I chose to try First Data based on the many positive reviews on this site. Those reviews confirmed my recent experiences with First Data and especially my rep Oz. Both he and First Data have been very responsive to my many questions and showed lots of patience. Oz always responded to my calls and emails in a timely matter and was very helpful in transitioning my business to First Data. Very happy with the results and I'm so glad that a service like Cardfellow.com exists.

From Arthur, on Aug 20, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.7/5

Oz Chaudhary (First Data representative) was extremely helpful with setting up our card processing account. It has been really refreshing to be able to ask numerous questions and always get straightforward and honest answers.

From Lester, on Jul 23, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3.7/5

I've had to contact First Data twice to have fees refunded for PCI non compliance when in fact I was PCI compliant the entire two months I was being charged those fees.

From Ted, on Jul 16, 2014

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.7/5

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