Processor Directory > Fiserv

Fiserv Review

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.5/5

Unlike general web reviews, verified reviews are posted by businesses that have chosen the processor's quote through CardFellow's marketplace, and CardFellow has confirmed with the processor that the business is using its service. Businesses can update verified reviews at any time to ensure the review accurately reflects the processor's performance over time.

From Kate, on Jun 26, 2013

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Oz was great getting me set up - thanks.

From Hem, on May 14, 2013

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

From Leonardo, on May 13, 2013

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4.7/5

I'm a new customer. I'm satisfied with the service so far, but my review will be better after a year or two of processing cards.

From erin, on Mar 05, 2013

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4/5

From Jim, on Feb 08, 2013

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

I waited a couple months to post comments to be assured of the performance and fees. My experience has been very, very positive with First Data, and particularly with my rep, Oz, in changing over 3 different location accounts. We are saving substantial amounts of money. Weekend payments are coming into the account faster as Saturday and Sunday are not lost days in the 2 day funding cycle, meaning we get 3 days of cash flow on Monday rather than Wednesday in the old accounts. Statements are clear and charging what Oz said to expect, if not less. Oz spent all necessary time to be sure I could understand the statements and the signup process. I've already suggested to a few other business owners to try CardFellow for a quote, it's a really easy process and I should have done this a long time ago. Give Oz a shot if his First Data quote is anywhere in range.. Most helpful guy I have ever had in the credit card field.

From Ilya, on Jan 29, 2013

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

We want you to know that our sales rep Mr. Oz Chaudhary ( cell -- 704-267-3074 / email -- Osman.Chaudhary@firstdata.com ) from First Data Merchant Service is NUMBER ONE on our list: from helping us with the application, to complete training, to simply touching base, he is on top of it all the time. We've been using some other merchant service providers, but First Data is SECOND TO NONE in terms of quality service at a very competitive price. Thank You, Oz!!

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