Intrepid Payment Processing Review

This company has become a nightmare to cancel. I have called several times and been asked the same questions over and over and told each person that my business closed and I needed to close account and they would transfer me and transfer me and then tell me they could not get in touch with Intrepid. I thought I was talking to someone with Intrepid. I called 3 times and spoke with people and was told Intrepid would call me back. I have not heard back. I have wasted so much time.

Shady sales team did not explain the contract included a three year commitment. Also they promised lower rates but that is not the case. They are more expensive than others once you see all the fees! It's ridiculous. I read another review say they were a bait and switch and that is exactly right! Don't believe a word they say.

IPP (Intrepid) will promise a lot to get you to sign but deliver on very little. They stated the monthly fees would be lower than what I was paying and they were not, and the transactions had little fees attached. We signed up with them in December of 2016 and where told they would pay the cancellation fee of our old processor for switching, however we were never switched and after seeing they where higher we decided to stay with our old processor. Well, now they are hitting us for a $495.00 early cancellation fee after 3 months. They are a bait and switch company and I would never recommend using their service.

Intrepid Payment Processing is over 10 years old and boasts over 50,000 clients, but we’ve never had the opportunity to review paperwork from IPP. Its Web site is very vague on the pricing policies and terms of its services.