Processor Directory > Leap Payments

Leap Payments Review

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
2.3/5

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Posted by Aden on Apr 24, 2019

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

Leap Payments commit fraud and charged us fees above what we agreed to. We recorded all calls and emails with them and will be pursuing legal action.

Posted by Carrie Mikesell on Jan 02, 2019

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

Not a good experience at all! The rates were not properly explained in writing or over the phone, hidden fees and an annual fee that I was never told about. When I called about the excessive fees taken out I was told to do business elsewhere! Now that I have moved the are charging me a MTOT disc. Ridiculous!

Posted by John Wooten on Jul 23, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Leap Payments has been one of the best companies I have ever used. We have been accepting credit cards at our lodge for 15+ years, but never received the level of service like we have from Leap.

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