Processor Directory > National Bankcard

National Bankcard Review

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1.2/5

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Posted by Todd on Aug 08, 2023

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

Stay away from this company. Continues to bill your account after closing and won't refund the money. Totally unethical, scam company.

Posted by Jeff Atkins on Jun 06, 2023

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1.3/5

Terrible company. They have a hard sales team that doesn't disclose the facts of their fees. They essentially resell other products. Their internal support team is even worse. Find another more reputable supplier.

Posted by Andrea on Jan 18, 2022

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1.3/5

This company was awful. They put my credit card payments in someone else's bank account & never refunded my money when they had the correct banking information. They promise to make it right & never did. I had to stop taking credit cards which lost me a lot of money. Then when they promise to make it right & send me an extra for my inconvenience. Never received it or the money that is mine. National Bank card Processing is the worst company & I would not recommend them.

Posted by justinmottas on Jan 05, 2021

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

Horrible company. Very unprofessional. They will close your account and hold your funds for no reason.

Posted by Gunther Nuissl on Oct 17, 2019

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

Stay far away from this scam company. Many hidden fees. Bad customer service. YOU WILL PAY AND PAY! Don't be fooled by the gimmicks.

Posted by Wanda little on Mar 30, 2019

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

I opened account and was approved to process 20,000 on March 11. Started running payments on March 12 and made a error typing the info in and by March 12 they closed my account and are holding 3,200 of my money for 6 months. I have been trying to handle this with them but they just give me the run around. This is the last place you want to use as your credit card processor. Stay far away from this place.

Posted by JOZEF LENDERS on Apr 18, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
0.8/5

I have had a very poor experience with National Bankcard. Their staff is poorly trained, customer service wait is 30 minutes or more and then you are sent to voice mail. The limit is $20,000 a month which is great for flea market people and beauty salons, but not any serious retailer. They lie about granting a higher processing limit. My 4-year old business processes $600,000/year and they got me all set up and then denied raising it past $20k. Just do yourself a favor and find another company, National Bankcard is not good at all.

Posted by CardFellow on Dec 15, 2015

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
2/5

National Bankcard has been responsible for many of the worst ethical offenses we’ve seen. We have sales letters on file from National Bankcard representatives that misrepresent to businesses how processing pricing functions. National Bankcard engages in the practice of bundled pricing, prices debit tiers artificially low, and offers “free” terminals that are paid for through expensive processing charges.

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