Processor Directory > Riverside Payments, Inc.

Riverside Payments, Inc. Review

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
3.5/5

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Posted by Juice Theory on Jan 23, 2017

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Good rates.. most important thing they have very helpful customer service! Highly recommend! I had problems with my previous company and Riverside have solved it for me! Thank you guys, you are awesome!

We are so happy to have been able to get you into a much better position with Riverside. Thank you for your review and recommending us to other business owners.

Posted by Power Sport Dynamic, Inc on Jan 17, 2017

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

We have been a client of Riverside Payments for 6 months. During that time we have had no problems with either the business office, techs or the machines. We would recommend them to anyone looking for good service.

Thank you for your review and for recommending us to other businesses. We pride ourselves on offering the best service at the lowest rates in the industry and value your business.

Posted by Kevin on Dec 21, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

I just want to point out that any issue I have ever had, it has been addressed right away. I can call Amii and she will help me and make sure that my business is her business and all issues/questions have been answered.. you cant go wrong with that. I appreciate Riverside holding up their end of the deal!

Thank you so much for your review. We're always happy to provide prompt support and uphold the highest standards. We value your business.

Posted by Trevor Naugle on Nov 23, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Riverside Payments has great customer service. Not only are they great at communicating and staying in contact but they also saved me 42% from my previous provider. Thank you, Riverside Payments!

We appreciate your review and your business. We're happy to have saved you a significant percentage on your merchant processing.

Posted by TEX BARBEE on Nov 22, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

My experience with Riverside Payments has been nothing but positive. From startup to follow up, the service has been great and I recommend them.

Thank you for your recommendation. We appreciate you business.

Posted by Jojo Chan on Nov 18, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
4/5

We switched from First Data to Riverside Payments and they saved us much more money than our previous credit card processing company. They had really good customer service. The representative was very helpful and responsible. I would recommend this company to anyone. There were no long wait times on the phone with them!

Thank you for switching to Riverside and referring us to other business owners. We value your business.

Posted by kristen on Nov 15, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

Riverside Payment has been great to work with!

Thank you for taking the time to post this review on our behalf.

Posted by rafael Duenas on Nov 15, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

We have tried about 2-3 different merchant companies and Riverside has been the best by far. They have great customer service and are willing to help in any way they can. They got us out of bad contracts with other companies and saved us money.

We're happy to have improved your merchant processing experience by switching to Riverside. Thank you for your post.

Posted by Greg Martin on Nov 11, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

I've been with Riverside for a few months (approximately 3 months) and between their tech support, helping me transfer my Trustwave compliance certificate to the new account and equipment set-up, they've been solid and upfront. Bryan is a great rep and took the time to explain various parts of the agreement. He still checks in to make sure things are going ok, which they are. I'm confident they will continue to serve me well going forward.

Thank you so much for your feedback. We are happy to provide you with excellent support, savings and service.

Posted by Pop's Grill/Moe and Linda on Nov 04, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

We have been with Riverside Payments for a little over one year and are very satisfied with the pricing and the service! Ryan and his team are always available to work on a problem! No phone tree, no message line to wait for people to get back to us. No problem too small or too large for them to fix!

Thank you for posting this review. We take pride in our award winning customer service and will be sure to let Ryan know that he has been recognized for continuing to uphold our high standards of service.
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