Processor Directory > Yoozy

Yoozy Review

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
2.3/5

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Posted by tai on Nov 30, 2022

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

worst card processing company ever. They get you to sign up with promises of saving money but the fees are more than what my previous company was charging. wanted to cancel but signed a 3 year contract so I waited for the contract to expire and now they say the contract auto-renewed for another 2 years. How does that happen without my consent?

Posted by MICHELLE on Feb 06, 2019

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
2/5

I agree with the other reviews. Equipment was a 4 year lease and the the processing was a 2 year with an auto every 2 years. Looks like someone else was 3 year? Yes, I should have read the contract, however the salesman assured me what I was signing was the same as he was telling me. Then I was asked why I was canceling the contract. Truth, your fees keep going up. Then I was told that I could have called any time and reviewed my rates that I was being charged. You would think that to keep me as a customer you would make sure that I was being charged the best rates. I will be filing a report with the BBB. Yes it is the ethics of this. As a Tax Preparing Company we make sure that we get you the best refund that we can to keep you as a client.

Posted by Dan on Feb 08, 2018

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
1/5

Totally agree with Alana.

Posted by Mackenzie on Sep 02, 2016

SATISFACTION
RATES & FEES
CUSTOMER SERVICE
5/5

We have never been with a credit card processing company as long as we have been with Yoozy. They have top notch customer service and personable reps who legitimately care about the satisfaction of their customers. My rep Jennifer has gone above and beyond for me over the last 3 years. Especially after the nightmare of changing to the chip cards and how it effected my contract with them. I'll be staying with Yoozy for the forseeable future.

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