Verifone VX 520 Review

Heartland Payment Systems answer:

Please cal customer service and they can walk you through switching to Dial from IP.

Thanks
Team TSYS

Heartland Payment Systems answer:

Yes this terminal can accept a chip card with a pin number.?

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Team TSYS

PayHub Payments answer:

For the majority of credit card processing platforms Verifone has not yet released a software update to allow the processing of EMV PIN debit transactions on the Vx520. ?We are hoping to be able to roll the update out to Payhub clients by the end of Q1 2017.

Dan Robbins
PayHub Payments

Dharma Merchant Services answer:

Yes, assuming you have the most recent file builds downloaded.

Heartland Payment Systems answer:

Yes.

TSYS Team

Dharma Merchant Services answer:

No :(

Heartland Payment Systems answer:

You will need to call into your processor's?customer service and have them program your terminal and then cycle the update for the terminal to accept the new functions.

Thanks
Team TSYS

Payment Depot by Stax answer:

You will need to contact your merchant processor to remove the tip line.?

Dharma Merchant Services answer:

You'll have to reach out to your current provider so that they can edit your terminal file.

Heartland Payment Systems answer:

Yes.

TSYS Team

Dharma Merchant Services answer:

Not anymore, unfortunately.

Heartland Payment Systems answer:

Please refer to the owners' manual.

Thanks,

TSYS Team

Dharma Merchant Services answer:

You'll need to reach out to your current provider to edit the file that's in your device. Or, if you switch to a new provider, you can ensure that shifts are added into a fresh file build when they update your terminal.

Heartland Payment Systems answer:

Please refer to the owners' manual.

Thanks,

TSYS Team

Heartland Payment Systems answer:

Please contact your merchant services customer service & they will be able to assist.?

Thanks,

TSYS Team

Payment Depot by Stax answer:

The Verifone VX520 does not connect via WIFI

Dharma Merchant Services answer:

There are very few WiFi-enabled Vx520s on the market, and typically, the setup is very cumbersome and hard to complete. In our experience, this feature was not meant for mass-utilization, and likely isn't worth exploring. Verifone has essentially abandoned WiFi processing for the Vx520 moving forward.

PayHub Payments answer:

The Verifone Vx520 terminal comes in a few versions and most are not equipped with Wi-Fi capability.  I don't have the model number for the Wi-Fi terminals as they are rare but the most common versions of the Vx520 available are M252-753-03-NAA and M252-653-AD-NAA which are not equipped with Wi-Fi.

Heartland Payment Systems answer:

Yes.

Thanks,

TSYS Team

Heartland Payment Systems answer:

No.

Thanks,

TSYS Team

Heartland Payment Systems answer:

1. Press 'F2' for 'Sale'.
2. Enter the total sale amount and push the green enter button.
3. Press 'F1' to confirm the sale total.
4. Swipe a magnetic strip card, insert an EMV chip card, or hold an NFC card/device near the terminal.
5. Press the green button to dismiss the 'Return Terminal to Clerk' screen.

Thanks TSYS Team?

Dharma Merchant Services answer:

Start a sale like normal, and at the "insert/swipe card" screen, you'll start manually keying the credit card number. Follow all additional prompts.

Heartland Payment Systems answer:

Each processor supports their own font size. Please reach out to your merchant services provider to change the font size.?

Thanks

TSYS Team?

Heartland Payment Systems answer:

Press green key until device wakes up.

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Team TSYS

CardFellow answer:

The Verifone vx520 has a thermal printer, so it does not require ink.

Heartland Payment Systems answer:

No ink is used, the terminal prints everything?on thermal paper.?

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Team TSYS

Dharma Merchant Services answer:

No, it's a thermal printer, so no ink is required.

PayHub Payments answer:

The Vx520 is equipped with a thermal printer so there is no ink.  The terminal does require thermal paper as well.

Heartland Payment Systems answer:

Vx520 uses an outlet source for power, not a battery.?

Thanks
Team TSYS

Dharma Merchant Services answer:

No, they require a hard-line connection to a power source.

PayHub Payments answer:

Some versions of the Vx520 are equipped with a battery although they are reletively rare.  The model number for the units equipped with a battery in the US market is M252-773-13-USA-2.

Heartland Payment Systems answer:

The pinpad with Vx520 is the Vx805

Thanks,

TSYS Team

Dharma Merchant Services answer:

Yes! You can use the integrated PIN pad to accept PIN numbers on the Vx520, or you can opt to use an external PinPad, like the Vx805. 

Heartland Payment Systems answer:

This terminal does not store card holder data. 

Thanks
Team TSYS

Heartland Payment Systems answer:

Yes this card can be accepted thought this terminal as long as your processor is set up to accept the card type. 

Thanks
Team TSYS
 

Heartland Payment Systems answer:

You can call your processor and have them turn on the long report for the daily batch to have the numbers you are lookin for. 

Thanks
Team TSYS

PayHub Payments answer:

Only some versions of the Vx520 are able to process contactless transaction and the model number is M252-653-A3-NAA-3.  If you have this model number than you will need to contact your current merchant account provider to have them enable this option.