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The company boasts 24/7 support (included in the monthly cost of the system) and offers initial remote installation and training with a Mynt expert.
The POS system includes features for multiple industries, including a variety of food service businesses (fine dining, quick service, cafes, bakeries, food trucks, ice cream shops, juice bars, and specialty food stores) as well as general and boutique retail.
Mynt offers features in multiple ‘categories’ including payments, table layout and management, item creation and inventory management, printing and reporting, and management functions. We’ll go into detail on Mynt’s features below, or you can watch the company’s introductory video:
Features are standard with the Mynt software. You’ll also have a choice of 10 languages.
In the payments category, Mynt offers all of the modern options you’d expect or need at your business. You can split a bill to allow customers to use multiple payment types like cash and card, split a check between multiple customers, enable tips on credit card sales, automatically charge a gratuity for parties of a certain size, and apply discounts. You can also customize tax rates for standard percentage sales taxes, taxes per item, or by volume of the item purchased.
Related Article: How Tips Paid by Credit Card Affect Your Restaurant.
If you offer different pricing at different times of the day or days of the week (such as for happy hours or discount days) the easy price adjust features allow you to quickly go from regular pricing to special pricing.
With Mynt’s table layout and management options, you can customize the layout in Mynt to match your actual table layout for effective hosting and seating. A table preview option lets you see what items each table has ordered, and easily move or merge tables. You can also open and close tabs, or move a tab to a table as needed.
It’s crucial to have an accurate, up-to-date menu and inventory. With Mynt, you can add or edit items from any of the POS stations and the changes will automatically flow to other connected stations. You can add images for easy recognition when staff enters orders and enable an item modifier option to customize items according to your customers’ preferences. Modified items let the kitchen staff see changes to the items so that orders are prepared correctly.
Additionally, Mynt includes inventory tracking to keep tabs on stock levels and can generate purchase orders automatically based on numbers of items sold.
Mynt has a built-in receipt printer, but can also work with remote printers and kitchen printers so that everyone who needs information has it. You can also add your name/logo to receipts, and optionally include a marketing message on the top or bottom of the receipt.
With more than 20 built-in reports, you can quickly see how well your business is doing. Reports can be customized to show pre-set dates (like current day, week, or month) or set to any time period you’d like. You can also choose to run a report at the end of each day showing daily sales and items sold.
Reports have graph capabilities to help see important info at a glance, and can be exported in PDF or Excel formats.
Employees designated as managers can access additional features not available to regular staff, such as options to void transactions. You can set the access level individually for each employee, ensuring they have access to the functions necessary for their job and not to additional functions that should be limited. You can also see reports for sales made by individual employees.
To use Mynt, you’ll either purchase the equipment outright or choose a monthly payment option for the equipment. These costs are separate from the costs to accept credit cards, which are also explained below.
The Mynt POS station includes the terminal (with integrated receipt printer), a cash drawer, card reader, and the POS software. You can optionally add a remote printer, barcode scanner, employee swipe cards, or a locking cover for the cash till.
You can purchase the Mynt POS system outright for $995, with an option to save 25% on each additional system. If you choose to purchase the system outright, you’ll still have a $69/month fee for software updates, customer support, and a lifetime warranty.
If you’d prefer the monthly payment option, it will cost $119/month, which includes the system, software updates, and the warranty.
Mynt states that its preferred processor is WorldPay, but does allow other processors. The company also has a partnership with Netcom Paysystem, a processor that places certified quotes here at CardFellow. That means that if you want the best of both worlds, you can use Mynt as your POS system while still getting extremely competitive credit card processing backed by all of CardFellow’s protections, like a lifetime rate lock and no cancellation fee.
Read Netcom PaySystem Reviews.
Mynt doesn’t set your pricing for credit card processing. The credit card processor who handles your transactions sets those costs.
You can see a complete cost breakdown (no hidden fees) by using the free quote request tool we offer for businesses. There’s no obligation, it only takes 3 minutes, and we don’t give out your contact info. Give it a try.
Mynt offers quick start guides and color-coding to help with quick setup of your new system. The company has a visual guide, pictured below, and offers remote customer support.
Additionally, Mynt offers several video tutorials that walk you through how to use specific features of the POS system.
Unfortunately, there aren’t many available customer reviews for Mynt online, and the company doesn’t have any reviews on its website or its official Facebook page.
A single review on Amazon indicates that the customer was not satisfied and felt the POS software was too complicated. However, one review doesn’t give much insight. If you’ve used Mynt, let us know what you think. Leave a comment below!
Stay away! The system is plagued with issues and the customer service is horrendous. I paid for Mynt and only used it for a couple weeks with so many headaches in those 2 weeks!!
Do not use MYNT! I started the process of switching my POS system over to these guys in November of 2019, but we were not able to use it until February of 2020. And when we finally did start using it, everything was screwed up. I had to pay another company to fix all of my inventory and customer information. The customer service is terrible. They don't even know how to use their software. They promised deadlines the whole time and could care less about meeting them. They had no urgency to make things right. It was a terrible experience. Do not use them!
I received the Mynt POS system on March 18 - was told that it would take 7 to 10 days to load a custom program to fit my business application. The programming department spent approximately two hours with me trying to customize the screen always wanting to take the easy way out but I demanded a more user-friendly customization. The programming department in my opinion is understaffed and overwhelmed with their current customer base while I was afforded programming phone support whenever they seemed to have a moment, mostly fitting me in-between calls?? This was the experience of programming the POS system not the customer training of the POS system which I feared would even be more frustrating. After waiting for phone support and scheduling my day around it, I no longer wanted to suffer the frustration and decided to return the unit. That’s when I was started dealing with numerous return charges. Buyer beware that’s all I can say.
The Mynt system looks great and offers plenty of helpful features while still allowing a choice of processors so you can get great pricing for taking credit cards.