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The 24 hour support team is great. They're fast, smart, & even funny. They have solved all of my on-the-fly issues. If you are taking over an existing business & therefore inheriting Upserve, beware...it's all on you to figure it out & plan a month ahead of time with the Upserve transition team. My "last minute" switch, did not work out well.
We have been using Upserve for the last 4 years and have been very happy with it. The daily digest is a great tool that we look forward to every morning. It gives us data on what was sold, what was voided, who sold the most, etc...
I have used many POS systems over the years and this one is by far the most intuitive. Easy to set up, edit, and track. Detailed reports, with even more details available on the app.
We've used Upserve (formerly Breadcrumb) since we first opened our business 2.5 years ago. We've always found it's interface intuitive, and their customer service is flawless. You can do everything through this point of sale; payroll, inventory, analytics, etc. Since upserve acquired breadcrumb, there have been little to no disruptive connectivity issues. We are very pleased with Upserve all around.
I love how easy it is to use Upserve. I also love how much info it gives us. It is easy to stay on top of your labor cost with the real time labor tracker.
I love all the backend reporting features of Upserve. It's really robust and helps me manage our restaurant by staying in touch with labor, best selling items, etc. Additionally, the customer service is great. I had a question and used their chat feature and my question was answered within 5 minutes. I'd highly recommend this product.
Fantastic service. Very streamlined!
I love using upserve because of their friendly customer service and efficient system.
The POS is very intuitive and only takes a few minutes to learn. Support staff are always very helpful and friendly.
Easy to use.
