ePNMobile Review

I just downloaded the app last week. I am a driving instructor. My clients information is super sensitive. I processed 4 transactions last week with a turn around time of 2 days. The day my funds were to be deposited they were diverted to another account in Houston. I have been told my funds where to be deposited the following day - twice no funds. I was told by a representative that they would be sending me an email by the end of the day. Never received it. Now that I've sent documents they want me to wait another 2 days and the weekend to even know if they are going to give my funds back. They keep giving me the run around and this was a waste of time. The customer service is horrible. They need to be shut down. Please save yourself a headache and DO NOT use this company. I will be also having the BBB look into them. This was the worst experience ever.

Recently got the ePN Premier Verify SC. This thing is a piece of crap, support is non existent. The app is a joke as well, the only way to close it is to keep hitting the back button on your phone or tablet, then you are still logged in. I'm sure it's going to be a fight to get my money back but I can't process 1 transaction with this device. And the app was designed by someone who's never sold anything to anyone and wants his devices kept secure.

Very sorry customer service. I have a remodeling company, I work with a budget and they make payments to me. They give me payments when a certain project is completed. They keep my deposit and screw up my payroll and I cannot buy materials needed to finish jobs. Sorry ASS company. Will not recommend them to anyone AT ALL.

They charged 40 dollars every month for six months even though I didn't use the service. The reader never worked. SCAM.

This reader is not comptible with EMV chip cards. (The newer ePN mobile credit card readers can take EMV chip cards, which is cool.)